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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
403 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 403 reviews
October 26, 2025
Steve Choinier is an experienced, knowledgeable and professional Service Manager. He goes out of his way to stay involved in any service issue that may arise and service issues may arise from time to professional Service Manager. He goes out of his way to stay involved in any service issue that may arise and service issues may arise from time to time. He takes the time to listen and will work with the customer to resolve the matter. Steve is personable, knowledgeable and cares about providing to notch Customer Service. Thank you Dodge Chrysler Jeep for hiring and supporting Steve Choinier. Steve provides "benchmark" management skills and will do his best to make sure the customer is provided with quality service. More
by fserdjuk2
October 07, 2025
Great service prompt and courteous. My service writer Samantha was great. Will be coming back. My service writer Samantha was great. Will be coming back. More
by jimbowlds49er
Employees Worked With
August 19, 2025
I would strongly caution anyone considering selling their vehicle to Dodge Ram of Winter Haven. My experience started out professionally but ended with the dealership failing to honor a firm price that they vehicle to Dodge Ram of Winter Haven. My experience started out professionally but ended with the dealership failing to honor a firm price that they had confirmed after a full inspection. I brought in my 2024 Honda Odyssey, and after their team inspected the vehicle, a representative made me a firm offer of $26,500. I accepted, and we had a deal. They said the necessary person wasn't available to cut the check, so they told me to come back the next day to finalize the sale. I left believing we had a finalized agreement. However, the next morning, they called me to back out of our deal, dropping the price all the way down to $19,000. This feels like a deliberate strategy to get a seller committed, only to pressure them into accepting thousands of dollars less at the last minute. A dealership's word should mean something, especially after they've completed their own inspection made a firm offer and had me drive over 50 miles for it. Unfortunately, that was not the case here. I took my business elsewhere and advise others to do the same. More
by Ahmad
Employees Worked With
Keith
July 01, 2025
Amber in service and Clint in sales are absolutely the best !! I’m always treated with respect and feel like my needs are being met to satisfaction best !! I’m always treated with respect and feel like my needs are being met to satisfaction More
by Teneil Zager
June 20, 2025
Kieth helped us big time! I came from three hours away and he got the paperwork all ready for me so I was in and out. Kieth worked out a good deal and honored the price we agr I came from three hours away and he got the paperwork all ready for me so I was in and out. Kieth worked out a good deal and honored the price we agreed on over the phone. More
by DonovanT
June 20, 2025
Great customer support. Example: Ms. Samantha gave us competent and courteous service ... even staying part 6 pm until the maintenance was completed. Give her a pay raise! Example: Ms. Samantha gave us competent and courteous service ... even staying part 6 pm until the maintenance was completed. Give her a pay raise! More
by JohnE
Employees Worked With
Samantha
June 18, 2025
David made it easy for my vehicle purchase as we did everything through the phone due to my busy schedule. David was honest and respectful. I definitely recommend him as when I got my vehicle it was eve everything through the phone due to my busy schedule. David was honest and respectful. I definitely recommend him as when I got my vehicle it was everything I wanted. Thank you! More
by Erica
Employees Worked With
May 26, 2025
Working with Keith was a great experience. He was professional, respectful, and never pushy. He provided clear information and fair numbers throughout the process. I’d gladly recommend him to He was professional, respectful, and never pushy. He provided clear information and fair numbers throughout the process. I’d gladly recommend him to anyone looking for a trustworthy and customer-focused sales representative. More
by addakatlahemanth
May 11, 2025
Purchased the car there, get it serviced there and they will get first chance to keep my business when it is time for a new car. will get first chance to keep my business when it is time for a new car. More
by ericskline
Employees Worked With
