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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
November 12, 2024
I arrived on time and the service manager said they will be right with me. They took my truck right in and I was done in about 45 minutes. The customer service girl Amber was very pleasant and polite. be right with me. They took my truck right in and I was done in about 45 minutes. The customer service girl Amber was very pleasant and polite. More
by mikem210ces
Employees Worked With
October 04, 2024
Fast service always take care of my situation and let me no future issues thanks no future issues thanks More
by Behumble85
Employees Worked With
September 25, 2024
Purchased over priced oil change deal, then was informed they would not honor the 2nd oil change because I had traded in the Jeep. No attempt made to compromise just informed me I am out $75. Absolutely no they would not honor the 2nd oil change because I had traded in the Jeep. No attempt made to compromise just informed me I am out $75. Absolutely no customer service. Not the first time with this particular automotive group over charged me. They own a number of dealerships in my area. First time they added fees for “shop supplies” when all they were doing was programming a car fob. I pointed this out to the tech and he insisted that it was just taxes. More
by aaevilqueen88
Employees Worked With
September 22, 2024
Customer service always exceptional; no pressure sales tactics. Vehicle delivered in excellent condition. I recommend this dealership to everyone I know. tactics. Vehicle delivered in excellent condition. I recommend this dealership to everyone I know. More
by Charger Cat
September 11, 2024
AAA+ to salesman Mr. Nicholas Cunningham at the Pre-owned Center. He was so professional, knowledgeable, thorough, kind and patient. We called him about a vehicle we were Nicholas Cunningham at the Pre-owned Center. He was so professional, knowledgeable, thorough, kind and patient. We called him about a vehicle we were interested in. My husband is an army veteran. We explained that we had my Father gravely I'll and had to travel in this vehicle asap. The next day we were there, on 7/31/24 to pick it up. It was unbelievable to us how easy and fast he made the process. The vehicle was great just as described. We signed some final documents in the finance office with Mr. Matt Brown who was also amazing. These guys are very honest. They are the best. More
by vbcmiami
Employees Worked With
September 09, 2024
First class service by our Service Advisor Samantha Lyons. Called in the morning and had an appointment with 2 hours. We were greeted with a friendly smile and assured us that our issue would be take Lyons. Called in the morning and had an appointment with 2 hours. We were greeted with a friendly smile and assured us that our issue would be taken care of and it was. Samantha is a professional Service Advisor. She possesses a good sense of expertise. She cares about her customers and demonstrates it with every interaction. Samantha is polite, honest and she does her best to make sure her customers are provided with the best service possible. Thank you Samantha for always taking care of us and our service issues. More
by fserdjuk2
Employees Worked With
Samantha Lyons
August 18, 2024
I took my 2018 Chrysler Pacifica in for a problem of a severe rumbling noise and a very strong drag on the engine. Also, made a very hard clunking noise and jerk when shifting gears. Their code testing s severe rumbling noise and a very strong drag on the engine. Also, made a very hard clunking noise and jerk when shifting gears. Their code testing showed only something fuel tubing sensors were bad and my motor mounts were broke. After waiting nine days for the repair work and paying for their rental car the whole time. I paid $3150.00 and, on the way, home my van had the very same problem as described above. Since they did not correctly fix the problem, I am going to another repair shop. Extremely disappointed. Johnathan More
by Johnathan
Employees Worked With
Micky Mouse
June 15, 2024
The service writer was excellent. In the past that has not been the case but I decided to try one more time and they had a professional service writer instead of a secretary which mad In the past that has not been the case but I decided to try one more time and they had a professional service writer instead of a secretary which made all the difference. Fast complete repair that was all I hoped for. More
by Neuby7890
Employees Worked With
Jason in Service 5 star
May 13, 2024
BUYER BEWARE I came into this dealership looking to sell my truck, they had reached out to me after I put it for sale online. I then brought the truck up at the scheduled appointment and Both the peopl sell my truck, they had reached out to me after I put it for sale online. I then brought the truck up at the scheduled appointment and Both the people I was supposed to meet. We’re already gone for the day. That was the first then after they looked at my vehicle and hooked it up to the computer, they decided to tell me I had ECM on my truck so I was concerned because there was no check engine light on so what I did next was take the truck to my local Chevy dealership since it was under warranty and had it checked by them where they said nothing was wrong with it and showed me that no codes were being brought up by my ECM so The only thing I can come up with is they fabricated a piece of paper that showed error codes in order to try to get me to lower my price on the truck very shady salesman at the dealership I highly recommend going elsewhere I would never recommend this dealership or the people that work there BUYER BEWARE! More
by wiltrout.layne
Employees Worked With
