Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
2,969 Reviews
Call Service Center (925) 448-9940

2,969 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
July 08, 2023

Came in at 7:30 and was out at 9:00, thanks Kevin, again for your help! More

by rugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review. We are happy to learn that you had a timely and helpful experience with our team on your recent visit. Your business is valued and we hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

July 08, 2023

Courteous, transparent, and efficient. Have always had great experiences with the service department at Walnut Creek VW. More

by jasonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. We are happy to learn our Service Department was courteous, transparent, and efficient. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

July 08, 2023

Good morning! As always good and quality service, me and May machine we are both satisfied. I hope our cooperation will continue and I expect good proposals from y More

by ABDUL.GHAFAR30967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Report | Print
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are grateful for you taking the time to leave this positive review. Customer satisfaction is our main goal here at Dirito Brothers Walnut Creek Volkswagen, and it pleases us to know that you were happy with our service. Please let us know if there’s anything else that we can do for you in the future.

July 08, 2023

Sean was an extremely helpful associate & was constantly in communication with me throughout the day about my vehicle which was comforting. More

by kaylacabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive review! We're delighted to read that the Dirito Brothers Walnut Creek Volkswagen team provided you with extremely helpful service and maintained constant communication with you throughout the day regarding your vehicle. Providing excellent customer service and keeping our customers informed is important to us, and we're glad that we met your expectations. We appreciate your kind words and thank you for choosing us.

July 07, 2023

Friendly staff, clean dealership, consultant was friendly, communicative and professional. Vehicle was ready on time as promised. More

by CSXCABALLERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence
Report | Print
Jul 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. Our Team strives to offer excellent communication and professionalism. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

July 07, 2023

My 1st EV ID4's maintenance for 10K inspection were done professionally. And people were kind. More

by JASONGUCHOI
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to give us this positive five-star review. We appreciate your trust in our professional Service Team to perform the 10K inspection maintenance on your Volkswagen ID4. We are grateful for your business at Dirito Brothers Walnut Creek Volkswagen.

July 07, 2023

My questions were answered and explained clearly. I am aware of the progress of the service work and what to expect in the next step. More

by echan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful you took the time to leave this positive review. It is delightful to learn that our Service Department answered all of your questions and was informative about the work done on your vehicle. Please don't hesitate to reach out to us at Dirito Brothers Walnut Creek Volkswagen.

July 07, 2023

I really enjoy friendliness of the entire staff and the service department is always so helpful. More

by LJRISNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. We are happy to learn our Service Department is very helpful and always meets your needs. If you have any more automotive needs stop by Dirito Brothers Walnut Creek Volkswagen.

July 05, 2023

We’re very happy with how everyone is so helpful, especially Sean, every time we visit More

by STPATSBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review! It is a pleasure to learn that you were very happy with our helpful team on your recent visit. We look forward to your next visit to Dirito Brothers Walnut Creek Volkswagen. Take care!

July 05, 2023

Professional, informative and prompt service. I was seen within a few minutes of mg arrival and the car was serviced within the estimated time. More

by JOHNPHILLIPBRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thanks so much for your amazing review! Professional, informative, and prompt service is always valued here at Dirito Brothers Walnut Creek Volkswagen. We are so happy you also received timely service visit during your visit! Feel free to reach out for any of your future vehicle needs.

1
...
72
73
74
...
297