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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,172 Reviews
Call Service Center (925) 448-9940

3,172 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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May 26, 2024

The service department did an excellent job. It was very easy working with them. yes it was More

by LARRY777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the service department at Dirito Brothers Walnut Creek Volkswagen. We appreciate your comments and are glad to hear about your positive experience with us.

May 25, 2024

Great service, the work was done quickly and it was a smooth experience all around. More

by Christophersinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the service provided at Dirito Brothers Walnut Creek Volkswagen. We are pleased to hear about your smooth experience and look forward to assisting you in the future.

May 25, 2024

The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. More

by GREGG.SCHNEPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our service department at Dirito Brothers Walnut Creek Volkswagen. We're pleased to have a skilled team that consistently meets your needs. Your ongoing support is truly appreciated.

May 25, 2024

I always get great service when I bring my car in whether the issue is big or small. More

by KJOCHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are pleased to know that you always receive great service when bringing your vehicle to Dirito Brothers Walnut Creek Volkswagen. We appreciate your business.

May 25, 2024

Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More

by RGPRINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our customer service, communication efficiency, and maintenance resolution at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the ease of scheduling appointments with us.

May 25, 2024

Excellent experience, from start to finish. Ron Simi was helpful, patient, and very knowledgeable -- a terrific asset to your business. More

by exilio
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. We appreciate the recognition of our team's efforts in providing knowledgeable and patient assistance. Your feedback is valued highly.

May 25, 2024

Sean addressed my service needs, verified I was aware of service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. More

by OSCARGIRL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that our team was able to meet your service expectations and handle everything efficiently. We appreciate your feedback and look forward to assisting you again with any future service needs.

May 25, 2024

Was easy and quick. It was great to come in at my appointment time and be met at my car as soon as I arrived. More

by carol.umanzor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the appointment and service met your expectations. We appreciate your feedback and are here to assist whenever you need us.

May 24, 2024

Very organize and customer focused. They have great advisors. Last one was Chris. blah blah blah More

by hasfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the organization and customer focus at Dirito Brothers Walnut Creek Volkswagen. It's great to hear about your positive experience with our team of advisors. We value your feedback and look forward to serving you again in the future.

May 24, 2024

Sean and the crew in Service took fantastic care of me! The best ever. They got me a ride to the Golf course and back so I didn't have to wait around....Dirito Bros. is wonderful!! More

by JMJM1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our Service team at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear they provided you with convenient transportation while servicing your vehicle. We appreciate your feedback and look forward to assisting you again.

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