Dirito Brothers Walnut Creek Volkswagen - Service Center

Dealing with service department or parts department always giving good service. However, recently after a repair visited. Car has to be stayed at the shop overnight for parts ordered. When we picked up always giving good service. However, recently after a repair visited. Car has to be stayed at the shop overnight for parts ordered. When we picked up the car, noticing few scratches on the car. More

Great service, Kevin kept me in the loop during the entire process. He answered all my questions entire process. He answered all my questions More

Dan made the appointment on the phone and gave clear instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up. More

The service team is extremely professional and are easy to work with. My car comes back clean and in good condition to work with. My car comes back clean and in good condition More

I had a fantastic experience at the dealership! The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied The staff was not only friendly but also incredibly knowledgeable. Augusto, in particular, went above and beyond to ensure I was completely satisfied with my car. He took the time to ask about my preferences and made sure I understood all the features of my new vehicle. It's clear that they truly care about their customers' satisfaction and I couldn't be happier with my car. Highly recommend this dealership to anyone in search of a positive car-buying and owning experience! Message ChatGPT… More

I’ve had some questionable feelings about past visits. But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video exp But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video explaining what’s okay with the car and what was wrong. I appreciate Marina and those who helped me because as a college student who pays for my own expenses this visit was crucial. More

Great service as expected. Done on time good communication will be back thanks again Karl Done on time good communication will be back thanks again Karl More

Service was timely, staff was friendly, and the issues with my car were resolved quickly. with my car were resolved quickly. More

Kevin in the service department was very professional and knowledgeable, he explained the issue with my car in simple language and gave me timely updates on his progress. He really went above and beyond and knowledgeable, he explained the issue with my car in simple language and gave me timely updates on his progress. He really went above and beyond and completed the work much earlier than he initially projected. More

The service team is very responsive to my needs and provides exceptional quality of service. provides exceptional quality of service. More