Dirito Brothers Walnut Creek Volkswagen - Service Center

All of the staff were great and professional. They explained the process and I felt very comfortable purchasing and servicing my vehicle at this facility. They explained the process and I felt very comfortable purchasing and servicing my vehicle at this facility. More

The service was excellent and all my questions and concerns were addressed and answered efficiently and easily concerns were addressed and answered efficiently and easily More

I received prompt, pleasant, efficient service. Chris Sagon was great. The car is running very well. Chris Sagon was great. The car is running very well. More

very satisfied with the attention and service, and thank you in advance for everything. Great you in advance for everything. Great More

Keep up the good job, great service and great quality. Sean was great help to make me understand things about the additional warranty. Sean was great help to make me understand things about the additional warranty. More

I recieved very good service Sean was very helpful, pleasant and quick. The car is running well. It was very helpful to have Lyft available.. pleasant and quick. The car is running well. It was very helpful to have Lyft available.. More

We came to the dealership because the check engine came on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was completed. We are pleased with the results. More

The customer waiting area is clean and comfortable but the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estima the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estimate. More

We were asked to come without an appointment then all they did was a visual check. We thought it was a quick. We have to come all the way from Oakley. Then this young man in the reception was kind of ru they did was a visual check. We thought it was a quick. We have to come all the way from Oakley. Then this young man in the reception was kind of rude. He welcomed us with no greetings and he looks annoyed. Not a good representaive. I seldom go with my husband for the service- so frustrating! More

As always, we had a very good experience having our car (one of many VW's that we've owned) serviced at Dirito Brothers Volkswagen. Our longtime service adviser Kevin once again made this visit a pleasant (one of many VW's that we've owned) serviced at Dirito Brothers Volkswagen. Our longtime service adviser Kevin once again made this visit a pleasant experience. More