Dirito Brothers Walnut Creek Volkswagen - Service Center

The visit was a successful one. The place was clean, Marina was helpful. I was able to get my recall and maintenance services on the same day. An Uber was provided to me to get home The place was clean, Marina was helpful. I was able to get my recall and maintenance services on the same day. An Uber was provided to me to get home. More

Sean is very attentive and helpful whenever I am concerned about one of my vehicles. It's easy to make an appointment. The location is convenient. Their communication is clear. When I first purchas concerned about one of my vehicles. It's easy to make an appointment. The location is convenient. Their communication is clear. When I first purchased a VW, complimentary services such as carwashes made it worth paying a premium for car care. I typically select the prepaid maintenance plan, but as soon as that expires, I take my car elsewhere. I have experienced longer wait times recently. I am pleased with my recent service at Dirito Brothers Service Center. More

Sean is absolutely great however whom ever serviced the vehicle in service created another (new) noise due to cat being replaced. And, car was returned filthy, I usually take the car in spotless but this t vehicle in service created another (new) noise due to cat being replaced. And, car was returned filthy, I usually take the car in spotless but this time due to (rain) and the 911 issue it required immediate attention. Upon picking the car up, I was very disappointed. More

Excellent customer service with great communication throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me of suggested repairs as well as costs for the tires. More

Appointment for an oil change at 920am did not get done till after 5pm. It took a whole day, why make a morning appointment if that’s the case till after 5pm. It took a whole day, why make a morning appointment if that’s the case More

Kevin is a true professional. Appreciate his honesty and communication and product knowledge of atlas. Appreciate his honesty and communication and product knowledge of atlas. More

The service work took far longer than expected (two full days) but Kevin Hubert was on top of it all the way, keeping me informed and aware. The mechanic did a great job and went the extra mile with a few days) but Kevin Hubert was on top of it all the way, keeping me informed and aware. The mechanic did a great job and went the extra mile with a few extras. A very competent and professional team. I will return if and when further work is needed. More

Great job fixing my tire with removing the nail and patching it up for me. patching it up for me. More

Sean is super knowledgeable and helpful. Took the time to clearly advise on the issues. Took the time to clearly advise on the issues. More

Fast friendly service. No hard sell, everything explained and questions answered. Easy to schedule with easy drop off. No hard sell, everything explained and questions answered. Easy to schedule with easy drop off. More