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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,035 Reviews

3,035 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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February 23, 2025

vehicle service was completed in time frame expected and i received status communications as requested More

by edward.kirton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad to hear about the timely service and status updates. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

February 23, 2025

As always it’s just plain fun and entertaining working with Sean Thomas. Coffee is good. More

by 48SKAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you enjoyed the coffee and had fun with our team. Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen.

February 22, 2025

Marina is so nice. I got her great service many times. It was appreciated and thanks. More

by shaophil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're pleased to hear that our team consistently provides great service at Dirito Brothers Walnut Creek Volkswagen. All the best!

February 21, 2025

My car needed a recall repair. Everything was handled smoothly. It was in and out the same day. Highly recommended. More

by smpoff
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We're glad the recall repair went smoothly.

February 19, 2025

Clean, efficient, friendly. Sean helps me every time I go for maintenance and he is friendly, informative, approachable, and I feel confident that the care well maintained. More

by romona0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words. It's great to see that you trust our team at Dirito Brothers Walnut Creek Volkswagen for your maintenance needs.

February 17, 2025

The dealership was very nice. The people who work there are great above and beyond expectations More

by rusty.tarpley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback and support.

February 16, 2025

Love the friendly service and communication. Very helpful and fair. Have always taken my car here and will continue to. More

by kellyheather2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty and kind words. We appreciate having you as a valued customer at Dirito Brothers Walnut Creek Volkswagen.

February 16, 2025

Courteous professional service delivering on time performance. Theg kept me informed of progress via text. More

by james.r.donnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're pleased to know you appreciated our reliable service and communication at Dirito Brothers Walnut Creek Volkswagen. If there's anything else we can do, feel free to reach out.

February 15, 2025

Outstanding service and incredible personnel. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team and the maintenance on your Volkswagen Jetta at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our service and personnel.

February 15, 2025

Best experience ever at Dirito brothers, I went in for a warning light issue with my vehicle and they were so professional and made everything such a smooth process. Sean from services was on point and wil More

by AGTO271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are pleased that you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Your comments mean a lot to us, and we look forward to serving your needs again.