Dirito Brothers Walnut Creek Volkswagen - Service Center

Sean is always great! I appreciate his great communication and effort to making sure that we are taken care of every time we come in! I appreciate his great communication and effort to making sure that we are taken care of every time we come in! More

Last thing I wanted to do is to leave a poor review. In short, I had to take the car in for the second time in less than 3 months for the same problem: cylinder misfire. Both times, the car was in the s In short, I had to take the car in for the second time in less than 3 months for the same problem: cylinder misfire. Both times, the car was in the shop for 3 days, major inconvenience. Fortunately, the work was under warranty, and they were kind enough to redo it (seal camcage) at no expense. However, it appears what they fixed the first time wasn't the root cause, as they are recommending additional work now. And, it took them one full day to get back to me regarding the additional recommended services. I could have overlooked a lot of things, but I don't appreciate the lack of communication. Declined all additional work, took the car home. Next day, check engine light is back on again. I won't be back to Dirito Brothers. More

They respond quickly and easily by text which I appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes t appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes they make a sound like they’re going bad and squeak but they keep telling me the brakes are still good. Everything else is great service and I will continue to lease or purchase from them in the future! More

I always get great service here. It's a bit pricey but it's always easy to schedule and very convenient. It's a bit pricey but it's always easy to schedule and very convenient. More