Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,816 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,816 reviews
February 12, 2019
Great Service I got a very good deal on a used VW GTI. Diego helped me set a fair price and maneuvered me through the entire process. I'm very satisfied with my pur I got a very good deal on a used VW GTI. Diego helped me set a fair price and maneuvered me through the entire process. I'm very satisfied with my purchase. More
by abhinav
Employees Worked With
Diego Soto
February 11, 2019
Thank you I am satisfied with your service. Gurkan was very kind to me and helped me a lot, made me very comfortable. Thank you so much for. I am satisfied with your service. Gurkan was very kind to me and helped me a lot, made me very comfortable. Thank you so much for. More
by dalelee114
Verified CustomerEmployees Worked With
GURKAN SUEL
February 11, 2019
Great customer service! I've recently purchased my first VW (a used 2017 Tiguan) and I was wondering what the customer service experience would be when I took my car for the I've recently purchased my first VW (a used 2017 Tiguan) and I was wondering what the customer service experience would be when I took my car for the 20K miles maintenance, after years of facing poor service at other brands. I can say that Dirito Brothers' customer service has largely exceeded my expectations. Very professional, smooth communication, trust and transparency, perfect customer service, from booking the appointment online to being informed via text message that my vehicle was ready for pickup. Thank you Dirito, I'll be back! More
by Fred Page
Employees Worked With
GURKAN SUEL
February 11, 2019
Great customer service and speedy process Our service with Dirito Bros highly exceeded our expectations with its kind staff and speedy process! The dealership itself was also a very clean faci Our service with Dirito Bros highly exceeded our expectations with its kind staff and speedy process! The dealership itself was also a very clean facility with all the accommodations you need as a buying customer! More
by NANCY R
Employees Worked With
Jim Cord
February 11, 2019
My wife is very happy! Our experienced with Dirito Bros was a very smooth and enjoyable transaction. upgrading from our old VW Bug to a 2019 could not have been easier. Ron Our experienced with Dirito Bros was a very smooth and enjoyable transaction. upgrading from our old VW Bug to a 2019 could not have been easier. Ron is a very knowledgeable slaes person and was great to work with. More
by GARY.SEMLING
February 09, 2019
Nice place. I bought my 2018 Atlas SEL from Nanika Orgil. She is so friendly and nice person. I love this place. I’m so happy. Thank you guys. I bought my 2018 Atlas SEL from Nanika Orgil. She is so friendly and nice person. I love this place. I’m so happy. Thank you guys. More
by MR.JUGDER
February 08, 2019
VW Service feedback VWService fit me in first thing the morning i called for help and replaced my battery and checked my electrical system quick enough for me to still ge VWService fit me in first thing the morning i called for help and replaced my battery and checked my electrical system quick enough for me to still get a BART parking space and get into work on time. they kept me apprised and made what would have been a painful experience pleasant. More
by wfboileau
Employees Worked With
February 08, 2019
prompt help , the window was fixed in a few hours, warranty covered. agent reviewed my service contract, what is covered, my next milestone, asked if I needed a , the window was fixed in a few hours, warranty covered. agent reviewed my service contract, what is covered, my next milestone, asked if I needed a ride More
by SEWAYLAND
Employees Worked With
Marc Venturella
February 08, 2019
New 2019 Rabbit This is my third car purchase from Dirito Brothers and I would recommend this dealership to anyone buying a new or used VW. They are fair and straight This is my third car purchase from Dirito Brothers and I would recommend this dealership to anyone buying a new or used VW. They are fair and straight forward and don't play games as I have found some other dealerships do. The service center is excellent and my experience has always been positive. Jacque was great to work with and very thorough in the details at delivery. More
by MATT
Employees Worked With
Jacque Vigil
February 08, 2019
Thank you so much Danny Keen. Our service adviser. Danny was so pleasant & easy to talk with. He listen, and very considerate. He's truly an asset of your company. Keep him , and he deserves to be on t Danny was so pleasant & easy to talk with. He listen, and very considerate. He's truly an asset of your company. Keep him , and he deserves to be on that position. We truly appreciate all you help Danny! More
by SOLANO0
Employees Worked With
Danny Keen
