Dip's Luxury Motors

I DO NOT RECOMMEND THIS DEALER. To me, luxury is about time and money, and this dealer's actions did not respect my time or money. I recommend staying far away for the THIS DEALER. To me, luxury is about time and money, and this dealer's actions did not respect my time or money. I recommend staying far away for the following reasons: 1. Poor ethics (violated a deal). When discussing the price at the time of purchase, I made it clear that I was willing to pay a certain price "out the door including everything". We agreed on that price. However, they did not charge for sales tax, which meant that my "out the door cost including everything cost" was not because of a deferred cost. 2. Violating NJ tax law. Per the Randolph MVC management (confirmed on NJ.Gov website), they violated the code by not collecting sales tax at the time of purchase. In fact, the MVC was not allowed to register my car until I received a certificate saying I paid sales tax, which could only be done through the dealer. This meant that in addition to multiple trips to the MVC to try to resolve, I had to spend two hours to go to Elizabeth to get an updated title and now have to go another time to the MVC to register my vehicle. 3. When I called the dealer to try to get this resolved, the receptionist told me that DMV was wrong and this was not their problem, but she would have my sales person call. He didn't. I chased him down later that day and he promised me he would talk to his manager so we could resolve. After trying to get a hold of him later that day I reached out to the manager directly. As of when I picked up the new title the next day, the sales rep still had not talked to the manager. 4. Because of all this the car cost hundreds of dollars more than the "out the door deal." Even above the unexpected tax cost, I had to take unpaid time off work to spend hours at the MVC, and hours driving to pick up the new title. This was only necessary because they didn't charge taxes in order to make the deal happen. More

GOOD SERVICE excellent service being a first time buyer. I had Daniel working with me to put me in my new car. Daniel was a great help and provided me with every d excellent service being a first time buyer. I had Daniel working with me to put me in my new car. Daniel was a great help and provided me with every detail possible to what I needed to know. Management helped me out giving me the best price possible for the car that I got into. This dealer is professional and will recommend to friends and anyone that is looking to buy a vehicle. Thank you for the car buying experience Daniel and management. More

Excellent service Jason was very helpful and curious and his knowledge on BMW's is absolutely incredible to say the least we ended up striking a deal on a lovely preown Jason was very helpful and curious and his knowledge on BMW's is absolutely incredible to say the least we ended up striking a deal on a lovely preowned BMW 428 and let me tell you it was love at first sight I will definitely be sending friends and family thanks again for all your help jason More

Very good service on the New Ownership The new ownership is very good compare before. I would recommend them. I was skeptical about some of the reviews but I decided to look anyways and the The new ownership is very good compare before. I would recommend them. I was skeptical about some of the reviews but I decided to look anyways and they proved me that they are ready to do good business. Look for Ronald or Pablo to help you when you buy with them. Very happy for my purchase. Goodluck!! More

NEVER REPLIED TO MY EMAIL I like to do my homework and when I saw the prices, I emailed the dealer and asked if something was wrong with the cars because it was so cheap, espec I like to do my homework and when I saw the prices, I emailed the dealer and asked if something was wrong with the cars because it was so cheap, especially coming from Boston. I didn't want to be baited. I NEVER received a response from the dealer and mind you, I'm making a cash deal. So, I decided to do a check on the dealer's reputation and found all these reviews which basically coincides with my experience. THANK YOU all for your feedback because now I will spent my money elsewhere. More

They are the worst dealer ever I called to their showroom on a weekend to ask about a car availability. I provided the slot number and their response was yes. I travelled for an hou I called to their showroom on a weekend to ask about a car availability. I provided the slot number and their response was yes. I travelled for an hour and when in enquire about the same car, they said it’s already sold and their inventory is not update. They are totally cheat who doesn’t care about their customers. More

FAKE ADVERTISING BAD DEALER .PLACING FAKE ADVERTISINGS .CALL THE DEALER FOR A CAR THEY ADVERTISE ON CARGURU .COM TO VERIFY IF CAR IN STOK ON THE LOT . THE RESPONSE WA BAD DEALER .PLACING FAKE ADVERTISINGS .CALL THE DEALER FOR A CAR THEY ADVERTISE ON CARGURU .COM TO VERIFY IF CAR IN STOK ON THE LOT . THE RESPONSE WAS YES PLEASE COME IN . I EXPLAINED I AM DRIVING FROM BROOKLYN WASTING TIME AND MONEY . THE ANSWER WAS YES THE CAR IS ON THE LOT. WHEN I CAME IN ,NO CAR . ASK THEM TO PAY FOR TOLLS THEY DID NOT HAVE NO 35 DOLARS .)))))) BAD BAD BAD DEALER More

Scammers Do not trust this dealership. The quote of the car price does not include all the added on expenses and taxes. Make sure to read carefully all the doc Do not trust this dealership. The quote of the car price does not include all the added on expenses and taxes. Make sure to read carefully all the documents before you sign. They will not tell you explicitly about the added on fees. More