Dip's Luxury Motors

Worst Experience EVER I went in today (6/4/2016) to test drive a car I had contacted them about earlier ( a Basque Red Pearl 2012 Acura TL) I called them an hour before I g I went in today (6/4/2016) to test drive a car I had contacted them about earlier ( a Basque Red Pearl 2012 Acura TL) I called them an hour before I got there to let them know what time I would be getting there and they said it was okay. On getting there, they informed me that the car we talked about was already sold a few hours ago. They should have told me that on the phone when I called earlier. The salesman that attended to me was VERY rude. He then proceeded to show me another Acura TL. The car did not start initially and they claimed it was a "minor" battery problem that would be fixed.I started to drive and noticed the seatbelt would not buckle, again they said it was minor. The glove compartment was also broken and they said they would fix it. After driving the car, I asked to see the carfax to make sure the vehicle was accident free (my preference) and the rude salesman said I should trust him and believe that the records are clean with no accident. He said due to the $40 cost of printing the car fax, he would only show me after I made a down payment. That sounded so ridiculous because I would not buy a car without knowing the history. I demanded to speak with the manager who then said he would show the records to me online but drastically changed his story 5 minutes later to "Clean car fax, no accidents. Trust me". This sounded so sketchy and I took the VIN number and ran it myself. To my surprise, the same vehicle they assured me had no accidents was involved in not one BUT THREE ACCIDENTS. I now see why they wanted a down payment; to dupe me. Please do a thorough investigation before giving these liars your hard earned money. Customer service was so bad. This has been my worst experience so far. AVOID AT ALL COSTS if possible. More

xxxxxxx scamers Worst expirence I've had in my life. Was informed car was salvage title after signing the papers. I did not want the cat after realizing this face but Worst expirence I've had in my life. Was informed car was salvage title after signing the papers. I did not want the cat after realizing this face but the xxxxxxxx refused to return my money. Terrible employees. Terrible service. xxxxxxxx. More

Dips Luxury Motors - Anything But Luxury After my experience I can confidently say that Dips Luxury Motors, is anything but luxury. On Tuesday 1/26/2016 my boyfriend and I traveled South t After my experience I can confidently say that Dips Luxury Motors, is anything but luxury. On Tuesday 1/26/2016 my boyfriend and I traveled South to Elizabeth, NJ en route to Dips Luxury Motors in search of a cheap, luxury vehicle for a new driver. After reading the Yelp reviews my boyfriend, bless his naïve soul, attempted to remain optimistic that the negative ones would prove untrue. We had spoken over email, rather frequently, with a woman named Debbie in regards to a C Class Mercedes that she PROMISED was on the lot. Immediately after pulling onto the property we were motioned to back off the premises and park in the Burger King across the street, as the employees were cleaning the lot after Winter Storm Jonas. It would help to mention that the storm was not the only reason this "dealership" looked like a massive disaster. After ruining a new pair of shoes in an ankle high slush puddle that consumes the ONLY walking entrance, I noticed the building itself. It was dirty, with the signs falling off, but it wasn't worse than the cold and unwelcoming industrial interior. The people: even more unwelcoming. Now, wet and cold, we searched for an entrance to the showroom. After walking in we were not-so-cheerily "greeted" by a man I would learn was named Pedro, but not because he introduced himself. I only came to know his name as that is how one of his fellow employees address him. He did not ask our names, and he did not tell us his. The gentlemen in here were all dressed in street clothes, some even wearing fitted caps. No one even smiled or acknowledged our existence. He informed us that he did not have the car Debbie promised was in inventory and that Debbie wasn't working today. Him and another gentleman who was actually wearing a tie, proceeded to speak about how they were going to "crack" us on price in Spanish, not realizing that we are fluent in the language. I let it go, I wanted to see what unfolded. We tell Predro what our budget was and asked him if he has any vehicles on the lot matching our description. He said there was one. ONE. He grabbed a key and told us to follow. He speed-walked and weaved his way in and out of cars in this narrow, snow-coated alleyway towards the back. After almost falling multiple times, and being forced to turn sideways to squeeze by body between thin spaces of wall and car we finally reached the unplowed back lot. The car he showed us was not to our liking as it was all scratched up. I then posed the question again. "do you have any cars within x budget with x options" After having only 1 car the first time I asked this question he now had 3, WOW! After walking us back and forth through the icy lot, slipping multiple times, you would think Pedro would see the inconvenience on our faces. He was using the old school car selling tactic of trying to 'tire us out', little did he know we were serious buyers if he wasn't such an unprofessional jerk. Instead of playing the game with Pedro, and having to constantly repeat myself, my budget, and my specifics, I pulled the website up on my phone and proceeded to ask him about multiple cars I would be interested in. He didn't have one. The website is a ruse, to get customers on the lot. The least they could do at that point is act with a little bit of professionalism- or at least a smile - after getting people through the door. I've never seen a more miserable looking crowd of people in my entire life and it really brought down any excitement we had. After trying our best to put aside Pedro's attitude, indifference, and lack of knowledge of anything car related, we decide to leave feeling a little defeated. I generally don't leave bad reviews, as I do understand that people can have bad days, but the people at this "dealership", just genuinely don't care. Please, do not come here and waste your time! More

Wish I read these reviews first I saw a car online priced at 18500. I called to make sure it was still there and was told it was. I drove 2.5 hours to see it. When I got there the I saw a car online priced at 18500. I called to make sure it was still there and was told it was. I drove 2.5 hours to see it. When I got there the rep. Told me that the 18500 was the wholesale price. When I showed him the add the car was miraculously just sold. Please don't support these people they are dishonest at best. More

Bait and switch criminals Beware switch and bait! I drove 5 hours to get a car that they said supposedly sold right before I came. They showed me a similar vehicle more miles f Beware switch and bait! I drove 5 hours to get a car that they said supposedly sold right before I came. They showed me a similar vehicle more miles for higher price. I signed papers to get this car finally they come out with car and it has huge dent on side, a huge scratch and come to find out loose bumper! The car they showed me was different than the car they gave me! Not only that but they didn't give me pricing paperwork until two weeks later charged me $1000 extra than what car was and added in a warranty for $3500 that barely covers anything that I do not need asked mike the dealer to put the original price on there and take the warranty off but wouldn't had to write to warranty place to cancel and they said I had to collect my refund from dips which dips has not given me! Save the headache and getting ripped off go elsewhere these people have multiple frauds written against them which is why they changed their name. More

Tota waste of time. Dishonest, SCAM DEALER! They advertise cars they do not have, cars cars have accident/repair history. Tota bait and switch with the loan dept. have Had multiple BBB complaint They advertise cars they do not have, cars cars have accident/repair history. Tota bait and switch with the loan dept. have Had multiple BBB complaints with an F RATING. Formerly known as park place cars but they changed their name because people caught on to their rip off. Well their back.. Same crooks! New name! More

DISHONEST. BAIT & SWITCH. BE WARNED Unfortunately I read reviews about how bad the dealership is, what liars they are, the bait & switch tactics, only after i got burned. I called Jennif Unfortunately I read reviews about how bad the dealership is, what liars they are, the bait & switch tactics, only after i got burned. I called Jennifer to inquire about a car that they had on their website. She asked for the stock # which I gave to her and told me the car was still on the lot. 45 minutes later I arrived and asked for Jennifer. She was mysteriously "at lunch" and we were told the car was sold. We blasted them that we called 45 mins prior. We were told the internet guy was on vacation and hadnt updated the site (we read about this tactic many times in a LOT of negative reviews.Their internet guy has been on vacation for a few years it seems). They proceeded to try to upsell us for a car that was older with more miles. My husband and I stormed out and will be reporting them to the BBB. do your research. More