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Dimmitt Chevrolet Inc.

Clearwater, FL

4.8
747 Reviews

25485 US Hwy 19 North

Clearwater, FL

33763

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747 Reviews of Dimmitt Chevrolet Inc.

January 23, 2020

Worst service Department I ever had the displeasure to deal with. Everyone from the service staff to so called managers are rude, nasty condescending, don’t keep their word nor ever return a call. N More

by Sbrouhard77
Recommend Dealer
No
Employees Worked With
Megan, Shannon, pete, Dimmitt Chevrolet, Digby R. Kerr
Jan 23, 2020 -

Dimmitt Chevrolet Inc. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

January 03, 2020

It was the worst car buying experience I've had. They lied to sell me a car with a major component broken and won't fix it. More

by Tommy
Recommend Dealer
No
Employees Worked With
Sales manager eli
Jan 10, 2020 -

Dimmitt Chevrolet Inc. responded

Hello Tommy, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

Jan 10, 2020 -

Tommy responded

Thank you for the standard generated response. From what I'm told you (Eli) were the manager I was dealing with but didn't meet. And you were very aware of the whole situation as my salesman kept running back to you with every accusation of false advertising I made. I would think a big dealership would go out of their way to back up what they say and atleast attempt to make the customer happy. I mean you did sell me a vehical with a major component not working. I blame you for this whole situation. I would think cooperate (Chevrolet)would set you straight after all the bad reviews I've read about the same tactics. I think they should be made aware of my experience as well as the others I've read.

November 28, 2019

The sales team was very professional and friendly when I was there to buy my truck. Roll ahead less than 3 weeks and the battery is dead when I go out to leave for work. The truck is used, a 2016 with 31k m More

by cliffb147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimmitt Chevrolet, Digby R. Kerr
Dec 06, 2019 -

Dimmitt Chevrolet Inc. responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Shannon Johnson, Customer Experience Manager, (727) 791-9498

October 10, 2019

Received a Used car quote for $4000 more than its advertised I was looking to buy a used car from them because it was priced competitively, around 13K advertised price with taxes and documentation fees extra sa More

by Bhanu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Oct 21, 2019 -

Dimmitt Chevrolet Inc. responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

October 07, 2019

Eric was a no nonsense kind of salesman that took fantastic care of my wants and needs. Worked with us on price. It was great! More

by ukwildcatfan
Recommend Dealer
Yes
Employees Worked With
Eric R.
Oct 08, 2019 -

Dimmitt Chevrolet Inc. responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Eli Karam, General Sales Manager, 727-791-1818

September 29, 2019

Fantastic Customer Service from Chris Nance Hey there! Today, I purchased a 2019 Chevrolet Silverado from Chris Nance. I want to take a moment to explain how awesome he truly was. I had calle More

by sksmith89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nance
Sep 30, 2019 -

Dimmitt Chevrolet Inc. responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Chevrolet Silverado! It's wonderful to know you feel confident in your decision to choose Dimmitt Chevrolet, Inc. as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Eli Karam, General Sales Manager, 727-791-1818

September 25, 2019

Digby Kerr Digby was by far the most helpful and honest salesman that I have had at Dimmitt. He is very knowledgeable about the product and I never felt any ha More

by Sueellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digby R. Kerr
Sep 26, 2019 -

Dimmitt Chevrolet Inc. responded

Thank you for leaving us this great review! We are very happy to hear that Digby could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Eli Karam, General Sales Manager, 727-791-1818

Sep 26, 2019 -

Dimmitt Chevrolet Inc. responded

Thank you very much Sue. I do sincerely appreciate your kind words. Best regards, Digby R. Kerr Sales & Leasing Professional

September 24, 2019

Excellent Dealership and great Sales person I am retired and I needed an economical Car that was safe. I am also elderly and have difficulty hearing. My sales guy Digby Kerr was just wonderful. More

by Christina S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digby R. Kerr
Sep 24, 2019 -

Dimmitt Chevrolet Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Eli Karam, General Sales Manager, 727-791-1818

Sep 26, 2019 -

Dimmitt Chevrolet Inc. responded

I am so happy to be a part of your car buying experience. if you ever need any help, or have any questions, you have all my contact information. Please just reach out to me and let me know how I may of further service to you. Congratulations once again with your new purchase. Best regards, Digby R,. Kerr Sales & Leasing Specialist

September 24, 2019

Friendly, Fast, Knowledgeable Salesman Digby I replaced my old van with a nice new one. The prices have gone up since I last bought a car that's for sure, but Digby Kerr my salesman guided me thr More

by UK Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digby R. Kerr
Sep 25, 2019 -

Dimmitt Chevrolet Inc. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Eli Karam, General Sales Manager, 727-791-1818

Sep 26, 2019 -

Dimmitt Chevrolet Inc. responded

It was a pleasure taking care of you and your vehicle needs. Please let your friends and family know about how myself and the entire family here at Dimmitt Chevrolet took care of you. We are in our 95th year in the Clearwater/Tampa Bay area and are still proudly serving our customers 4 generations later. We appreciate your business immensely, and look forward to servicing your new car over the years to come. Best regards, Digby R,. Kerr Sales & Leasing Specialist

September 23, 2019

DIGBY is a great sales professional . Friendly and sincere customer service . They offer a large range of financing solutions, And we even got sandwiches while we where processing the pu More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Digby R. Kerr
Sep 24, 2019 -

Dimmitt Chevrolet Inc. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Eli Karam, General Sales Manager, 727-791-1818

Sep 26, 2019 -

Dimmitt Chevrolet Inc. responded

Going that little extra for my customers, isn't just something that I do, it is something that all of us do here at Dimmitt Chevrolet. I am so happy that we were able to earn your business. Thank you very much for the really nice review. If you need anything, please don't hesitate to reach out to me directly with any of my contact information that you have on my business card. Congratulations once again, on your new Truck purchase. Best regards, Digby R. Kerr Sales & Leasing Specialist

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