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Diehl Ford of Massillon

Massillon, OH

4.2
208 Reviews

4321 Lincoln Way E

Massillon, OH

44646

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208 Reviews of Diehl Ford of Massillon

March 30, 2024

Chad was very helpful with purchasing my vehicle. Very professional and listened to what I was wanting to get out of it. More

by mccarthy.alyssa
Recommend Dealer
Yes
Employees Worked With
Chad
March 29, 2024

We are a return customer over a 20 year span of time . It’s our first place to go when we need a new car !! More

by jenhen1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bryce
March 28, 2024

I'm working with them and them me at the moment. Tell you more when it's over. More

by LouisBones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
March 28, 2024

The Service managers and mechanics at Diehl Ford are the best!!! They are all very knowledgeable…. More

by jhudson11804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Boone
March 26, 2024

Joe was extremely helpful, polite, and professional. Had me back on the road with 2 new tires at a great price! More

by tpowell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ayers, Olivia Gehring
March 26, 2024

They very quick and on top of everything! Very satisfied . Would buy again from Diehl . More

by wagsrhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
March 25, 2024

Service scheduling website doesn't work. There's no way to know it the time and date schedule is any good. More

by bslater1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Boone
March 21, 2024

They explained everything needing done with my car how much and the importance of maintaining oler car More

by annettehedrick97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
March 20, 2024

My experience with the Sales process at this dealership was sublime. Everyone was so nice and so respectful and helpful and upfront. Seriously, far and away the best experience I've had buying a car. Sh More

by JLO1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
March 19, 2024

Service people are great. The web site is not, originally set service on it yet when I called the day before for a confirmation it was not processed. A problem in the program More

by enigma_bg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
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