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Diehl Ford of Massillon

Massillon, OH

4.2
208 Reviews

4321 Lincoln Way E

Massillon, OH

44646

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208 Reviews of Diehl Ford of Massillon

June 10, 2024

Mel Boone always takes great care of my Ford 150! He is a wonderful asset! More

by bergson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Boone
June 04, 2024

I like it here but my car is still making a “clinking” sound when I was told the stabilizer link was the issue. More

by krista shanower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
May 31, 2024

Didn’t fix the job, guessed on what was wrong and wasn’t even it More

by kayleelowery8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Bryce
May 31, 2024

Good overall. Oil level varies from each change. Not sure why it's inconsistent, seems odd. More

by GUMBERGER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon.
May 28, 2024

My service was very good. The advisor was very courteous the time it took to finish my car was not long More

by Dawnjones493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Boone
May 27, 2024

Not happy on the length of time it took to fix the car. Service was fine otherwise. More

by cferrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
May 25, 2024

Very good people. They helped out and was able to get the truck I called about. Thank you More

by chatter614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring, Joe Shipley, Bob Bryce, Eli Dodgson, Alec Ousley
May 24, 2024

They did awesome on the recall. But saying they could change my spark plugs for $600 is outrageous… More

by missymease12
Recommend Dealer
No
Employees Worked With
Tracy Morrison, Alec Ousley
May 24, 2024

excellent service and the work was done on time. everyone is friendly knowledgeable. i would recommend them to anyone. More

by conniehowington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
May 22, 2024

Like the place a lot, just hate that I had to sit for almost 2 hours for an oil change! More

by krista shanower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
2
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