Dick Dyer Mercedes-Benz

Sarah provided outstanding service with me. She went above and beyond to ensure I was taken care of. One thing that stood out to me was that She stayed on the line with me until Ride-share re She went above and beyond to ensure I was taken care of. One thing that stood out to me was that She stayed on the line with me until Ride-share request was confirmed and accepted. She was extremely attentive to my specific need and resolved it promptly. I felt seen & cared for the entire visit. 5 stars Visit with Sarah More

Thedron Harris was excellent and helped our process of purchasing a vehicle to be very pleasant. purchasing a vehicle to be very pleasant. More

Friendly and professional service. Communication was great. They were very thorough with diagnostics and recommendations. Communication was great. They were very thorough with diagnostics and recommendations. More

The dealership was able to get a car within a couple of weeks. Day of sale went quickly and smoothly. weeks. Day of sale went quickly and smoothly. More

I absolutely love Sarah's customer service she is great. .I also enjoy the overall service from the gentleman that assisted me in making the appointment to the gentleman who took my car in. Everyone was grea .I also enjoy the overall service from the gentleman that assisted me in making the appointment to the gentleman who took my car in. Everyone was great on the team. I also wanted to note that I mistakenly brought my car in a day early by mistake and I was still serviced as if it was my scheduled appointment. More

Very knowledgeable and customer friendly! Jill is awesome and most probably the best salesperson in the Universe! Jill is awesome and most probably the best salesperson in the Universe! More

LOVEEE this dealership! I’ve been dealing with this dealership since 2018, and they’ve always been great! I always brag about how amazing they are, and Ryan is the absolute I’ve been dealing with this dealership since 2018, and they’ve always been great! I always brag about how amazing they are, and Ryan is the absolute BEST!! I wish could give them more than 5 stars!! More

Overall the place is nice, the people are friendly and they have a lounge with snacks, coffee, and charging station. However, my car was there for routine 10k mile service and was given back to me without they have a lounge with snacks, coffee, and charging station. However, my car was there for routine 10k mile service and was given back to me without the car washed and without windshield wiper fluid being checked because there was NONE in there. (Never was actually, I just figured I’d get it rectified when I went for service). NOPE. I called my sales agent and told him about the wash and he had me come back and they washed it. I haven’t called him about the washer fluid yet but I’m sure he’ll have it fixed. Sales Dept 10/10. Service Dept 7/10. More

I always get great service at Dick Dyer. The entire crew is wonderful extra thanks to Jay and Ryan. The entire crew is wonderful extra thanks to Jay and Ryan. More

Very professional good customer service My car was taken care of in a timely manner I was given a loaner which was awesome care of in a timely manner I was given a loaner which was awesome More