Diamond Hyundai Palmdale

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The absolute worst service and service has gone down by a landslide since Diamond took over. Not friendly, not helpful and took way too long. No answers. I had to get the answer from someone else when we pic landslide since Diamond took over. Not friendly, not helpful and took way too long. No answers. I had to get the answer from someone else when we picked up our vehicle after being told very rudely that I would have to pay 900.00 to crack open the engine. They knew what was wrong and so did we. I will buy a Hyundai again, just not from Diamond. Also, upon paying for the work, my credit card was compromised later that night. More

They treated me well and It took 2. 5 hours to fix my windshield wiper and put air in my tires. 5 hours to fix my windshield wiper and put air in my tires. More

Once my car was finished getting the security system fixed from the real, my car had issues with the the lights. I tried resetting the lights to be on when I start the car and automatically go off when fixed from the real, my car had issues with the the lights. I tried resetting the lights to be on when I start the car and automatically go off when the car was turned off. The running lights stayed on all night and drained my brand new battery. Two messages were left during business hours and a day later, no one has returned my phone calls. More

Surprising quick service. I marked that I was going to wait but tried to get a ride when I arrived. I was unable to. Sounds like they might plan out their route ahead of time. I marked that I was going to wait but tried to get a ride when I arrived. I was unable to. Sounds like they might plan out their route ahead of time. The service professional was helpful and managed to get me out in a timely manner. More

The are very friendly and the service was good. Just need to be better with the notifications , I didn’t receive a notification or phone call telling me that my car was ready. Just need to be better with the notifications , I didn’t receive a notification or phone call telling me that my car was ready. More

We had a very pleasant experience with the dealership. Our salesperson was very helpful. Everything flowed nicely, and they answered all of our questions. Our salesperson was very helpful. Everything flowed nicely, and they answered all of our questions. More

Helped with everything I needed and was really detailed with everything amazing service I know my car is always in good hands when going with Gess with everything amazing service I know my car is always in good hands when going with Gess More

They always nice calling me taking care of my needs the car has some things wrong with that I never seen happen to new car they replace stuff they really go out of there way car has some things wrong with that I never seen happen to new car they replace stuff they really go out of there way More

I took my 2020 Santa Fe in for its 60k service on July 24, 2023. After my service it would appear my transmission started to act funny and shifting improper. So I took it in again to get my transmission l 24, 2023. After my service it would appear my transmission started to act funny and shifting improper. So I took it in again to get my transmission looked at. They had my car for 5 days and I had to call to get updates on my vehicle and it turns out my transmission fluid was low due to them not calibrating their machine correctly. I paid a lot for my 60k service and they almost messed up my car due to their negligence. My service for my transmission was free but I still paid a lot for the 60k which I find unacceptable. More