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Diamond Hyundai Palmdale
Palmdale, CA
598 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale
Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 598 reviews
Verified Customer
Helpful May 17, 2024
First of all, it is not Raul's fault for this low rating. I took the car in an hour early on a Thursday morning for a 10:00 appointment. I heard the Diamond Hyundai compulsory statement that everything tak I took the car in an hour early on a Thursday morning for a 10:00 appointment. I heard the Diamond Hyundai compulsory statement that everything takes at least 24 hours, in this case 24-48. Since the problem is computer (Nav) related, I don't know why it would take this long, but, so be it. On Tuesday of the following week, Raul contacted me and explained the diagnosis. Although I did not like what I heard, I accepted it. Hyundai, not Diamond, has decided to screw customers if they don't move up to Genesis (my words, not Raul's). He said he'd get the car washed and it should be ready within an hour. We went to get our car a few hours later and it had not been washed. This is the fourth time we've not received a free car wash: Twice it was blamed on 'Oh, that guy didn't show up for work today,' and the other excuse was, 'Oh, Palmdale no longer allows us to provide free carwashes. The Service Department's customer reception area at Diamond is subpar at best. It is cramped, located on a thoroughfare, and antiquated. I am currently in a search for a Toyota, because of the treatment and policies by/of Hyundai USA. More
by NOWELLROB59
Employees Worked With
Raul
May 14, 2024
I would like to thank the whole sales team. Nick Fazzaolare General Sales Manger, Javier Lopez Sales Manager , Edwin Fiance Manager and Moe Baluch , Jhonathan Perez Sales Representatives. Th Nick Fazzaolare General Sales Manger, Javier Lopez Sales Manager , Edwin Fiance Manager and Moe Baluch , Jhonathan Perez Sales Representatives. They were all great to work with and very low sales pressure it was just a great experience. More
by jetech00001
Employees Worked With
Nick,Javier,Edwin,Moe,Jhonathan
May 13, 2024
This dealership is extremely professional, thorough and knowledgeable. My vehicle was serviced and repaired quickly and correctly. Thank you Diamond Hyundai knowledgeable. My vehicle was serviced and repaired quickly and correctly. Thank you Diamond Hyundai More
by mwalker330
Employees Worked With
Gess Lopez
