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Rally Hyundai - Service Center

Palmdale, CA

4.2
360 Reviews

360 Reviews of Rally Hyundai - Service Center

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June 09, 2024

Thank you for using your remarkable talents and skills. Solving my car's problems. I'm impressed by your service performance. Job well done. I'm grateful for all your hard work.It definitely has not gone un More

by corupatis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
June 07, 2024

We arrived on-time for the oil change appointment, and was out about 75 minutes later. Chris, our service advisor explained everything, and was quite helpful. More

by romasib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2024

I dropped my new car off for the first oil change, I was told it would be about an hour and a half and that I would get a phone call. Two hours later I had heard nothing, so I called the person that I had d More

by Stacy_mchale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genna?
June 07, 2024

Great service here at Palmdale Hyundai. I will definitely bring my car back for service. More

by SSprengelmeyer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 05, 2024

No people at desk when I first arrived, dealership was hot and humid inside and I’m not convinced they actually did anything for my recall. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gess Lopez
Jun 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback, Eli. We're disappointed to hear about your experience at Diamond Hyundai Palmdale. Your concerns are important to us, and we take them seriously. We strive to provide top-notch service, and we would like the opportunity to address your concerns. Please feel free to reach out to me directly so we can work together towards a resolution. Thank you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 05, 2024

Fast and efficient. Advisor was friendly and competent. Felt good about the service that was performed. More

by CAPRDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
June 03, 2024

Chris was awesome, great personality, very helpful and communicated the process clearly and every step of the way. Thank you Chris More

by Jacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you, Jacques, for your kind words and recognition of our team member's excellent service. We appreciate your feedback and are delighted to hear that you had a positive experience with Diamond Hyundai Palmdale. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for choosing us! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

I took the car in for an engine recall on my car, but it uses a lot of oil and I think they should have changed the engine. About the warranty. More

by rullycortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sir. Chris
Jun 04, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback with us. Please reach out to me at Diamond Hyundai Palmdale so we can further discuss your warranty and explore potential solutions. I value your experience and aim to address your needs promptly. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

Service writer Adriana was very helpful and detailed with the process. Polite and courteous communication throughout the process. More

by mrmcclanahan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with Diamond Hyundai Palmdale. I'm thrilled to hear that Adriana provided helpful and detailed service. I appreciate your kind words and look forward to assisting you again in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 02, 2024

The staff is friendly. The facility is clean. There is a wonderful snack/ coffee bar that is always stocked. More

by Arshad.gilani
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, rev
Jun 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the positive review of Diamond Hyundai Palmdale! I'm thrilled to hear that you found our staff friendly, the facility clean, and enjoyed our well-stocked snack/coffee bar. I appreciate your feedback and look forward to welcoming you back in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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