Diamond Hyundai Palmdale

Raul was friendly and helpful. Vehicle service was completed in the time line as quoted. Vehicle service was completed in the time line as quoted. More

I waited 4 hours for an oil change and tire rotation after getting there at 7:30 am. I saw my car sitting in the parking lot for at least an hour after it left the garage. after getting there at 7:30 am. I saw my car sitting in the parking lot for at least an hour after it left the garage. More

Gal at intake desk made sure to explain service and worked with me to get vehicle in and out in a very good time. worked with me to get vehicle in and out in a very good time. More

Adriana took extra effort to take care of my situation. Got my car in and taken care of in a timely manner. I appreciate all she did to be able to get us back on the road. Got my car in and taken care of in a timely manner. I appreciate all she did to be able to get us back on the road. More

Even w an appointment, a simple procedure took 2 days. The reason given: "not enough technicians." Well, hire more people! The reason given: "not enough technicians." Well, hire more people! More

It was difficult for me to reach anyone on the phone to make an appointment, at first. Once I arrived, the customer care was unmatched! make an appointment, at first. Once I arrived, the customer care was unmatched! More

Great customer service. Work was done in a timely manner. I would recommend your company to my friends and family. Work was done in a timely manner. I would recommend your company to my friends and family. More

Very difficult to call to make appointments. Had numerous experiences when this was a problem. As well, notifications when the car is ready have been a problem. Service people don’t seem to l Had numerous experiences when this was a problem. As well, notifications when the car is ready have been a problem. Service people don’t seem to leave messages or text. More

It took a many tries for my suv to pass smog check. I had to take it over 3 times to dealership. When I purchase the car I was told I had 6 month of warranty, I told them about some issues, it also loo I had to take it over 3 times to dealership. When I purchase the car I was told I had 6 month of warranty, I told them about some issues, it also looked like that never did the basic services on this suv that I was experiencing with suv and they are just giving me excuses that the manager is isn't there. Very upset I don't think I will be purchasing another car here unless they contact me to fix this issues More

Came in with a check engine light on. Dropped my car off on Friday over the weekend, picked it up Tuesday and was told to the fault had been fixed and test driven to ensure the system was Dropped my car off on Friday over the weekend, picked it up Tuesday and was told to the fault had been fixed and test driven to ensure the system was working properly. Within two minutes of driving off the lot the check engine light came on and I had the exact same system fault message. I called the dealership back and was asked to drop the car off again. This whole thing has already caused major disruptions in my life by me coordinating rides, an hour and a half, to and from this dealership. And they did absolutely nothing to resolve my issue. I have a 2022 that is under warranty, there ought to be no excuse for a faulty system and constant check engine light. Failure on Hyundai and a failure on this service department. I would have given 1 star but the reception team in the front office is very nice and professional. Sadly they are not an accurate representation of this dealership’s service department. More