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Diamond Honda
City of Industry, CA
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1,198 Reviews of Diamond Honda
Honda employees are top notch on taking care of their customers. They make sure that the customers are in good hands. They are very informative and willing to help on whatever needs to be address on the customers. They make sure that the customers are in good hands. They are very informative and willing to help on whatever needs to be address on the customer's vehicle. Great staff all around and that's why I keep coming back. More
Great communication which allowed me to make arrangements throughout the day. Vehicle was taken in for a misfire. They communicated that promptly and gave all options. Exceptional service. Thanks Oscar and E throughout the day. Vehicle was taken in for a misfire. They communicated that promptly and gave all options. Exceptional service. Thanks Oscar and Enrique More
Great service! Gabriel was a great help. He kept me informed on the status of the job. As always, Dealerships are way too expensive. No six months no interest f Gabriel was a great help. He kept me informed on the status of the job. As always, Dealerships are way too expensive. No six months no interest financing options. I had to postpone repairs until funds are available. More
I brought my girlfriends car for routine maintenance. Service person C.C. is polite but did not inform me of additional services that were added. I then reviewed my girlfriends previous invoices at this Service person C.C. is polite but did not inform me of additional services that were added. I then reviewed my girlfriends previous invoices at this dealership. Associate T.L. had successfully pressured her ( multiple times) into purchasing unnecessary add on services. So much so that her 10k AND 20k scheduled maintenance at this place had so many unnecessary add ons that it cost her over $700. The services department here is dishonest and deceitful with their practices. I would not trust sending any family member who is unfamiliar with car maintenance ( read, grandparents or gullible family/friends). I will not be returning here again. I do not advise getting your car serviced here unless you are comfortable being firm and smart with the exact service you need for your car. More