Diamond Honda

Oil Change On July 23 2015 had an oil change on my CRV Honda around 9:00 am and I was out around 9:45 am great service and the price was just right. Vince was On July 23 2015 had an oil change on my CRV Honda around 9:00 am and I was out around 9:45 am great service and the price was just right. Vince was the Service Advisor. Thank you Adela Briseño. More

Excellent Service Had a very excellent service last Saturday 25th of July. They did an excellent service on my car and they try to fixed it on time. Person who did my s Had a very excellent service last Saturday 25th of July. They did an excellent service on my car and they try to fixed it on time. Person who did my service i would say he is great and and has a very good experience on this field. Thanks to Diamond Honda in Puente Hills. More

Moved to Diamond Honda I'm doing the scheduled services for my car at Diamond Honda (instead of the dealer where I bought my car). Diamond Honda was very welcoming and even I'm doing the scheduled services for my car at Diamond Honda (instead of the dealer where I bought my car). Diamond Honda was very welcoming and even gave me a discount on my service for moving to them. More

Terrible service! 1)Waited 25 minutes for a service writer. 2)Kept calling me Gabriel. That's my son. 3)All tires pressure , brake pad linings percentages left blank. 1)Waited 25 minutes for a service writer. 2)Kept calling me Gabriel. That's my son. 3)All tires pressure , brake pad linings percentages left blank. Not checked. On invoice. 4)Bought parts on same oil change invoice. No 15 percent off as per promo. 5)Called my son Gabriel!?, when car was ready! 6)Paid cashier. Given keys, no one insight, window down , car open!?? 7)Next day, oil stains in driveway. Have photo. 8)Many attempts to call service. No answer 5 times, finally gave up! Please contact me. Very dissatisfied. Regards, D. Mayeshiro. More

Great service! Recently brought Honda Accord in for service. Service representative was so nice. Explained everything was very thorough and car was ready within the Recently brought Honda Accord in for service. Service representative was so nice. Explained everything was very thorough and car was ready within the hour! Will definitely come back for every service. More

Bad experience overall I brought my Accord in for inspection due to theft. I specifically asked the first rep that I had to deal with, Letty, for ALL inspected because I don I brought my Accord in for inspection due to theft. I specifically asked the first rep that I had to deal with, Letty, for ALL inspected because I dont know what's wrong with the vehicle. And her attitude towards me was down right disrespectful. After a few days, she called and said she found NOTHING wrong with the car expect maintenance issues(even when the car couldn't start due to bad battery when I brought it in, she said that's also maintenance problem. I had just got my car maintained before it got stolen and battery was working fine). So I requested my insurance to do an inspection over at the dealership. Letty had to file a supplemental inspection sheet. This took her FOREVER. I guess all employees have problem with technology because not only she couldn't fax properly, but when I asked for a detailed "maintenance" problems to be emailed to me, she said she couldn't so that and she read everything to me and told me to write it down.... After that, she still insisted to the insurance that everything is just maintenance provlem and told me to pick up my car. So I went. When they drove the car out, my AC wasn't working, my radio wasn't working, my center arm console was broken.... How did they not find these problems? I had wasted two weeks on these useless inspection. So I requested another representative because Letty was still rude and some one at the dealer told me to talk to Frank cuz he is the manager. I late found out this is a lie. He's just another representative lol. My radio is still not fixed after a month and I have brought my car back over 4 times already.... Just horrible and time consuming overall experience. More

Everything was great except. Made a last minute visit to address two recall issues. The service advisor Alan was great, addressing the issues as well as my time constrinats that d Made a last minute visit to address two recall issues. The service advisor Alan was great, addressing the issues as well as my time constrinats that day. Was done a few hours earlier than expected, picked it up and went happily on my way. Today while on the way to work, my ENGINE light went on. In a panic I took it to my local repair and after connecting to the computer, it was found one of the connectors to my battery was very loose. Not a big deal, but can't imaging it would loosen itself, so I'd guess the tech must not of tightened it down after replacing my airbags. More

Service 2012 Accord Coupe My husband took the car in and was completely satisfied.. Wait time was what I was told. Everyone has been very kind and at this point have no compl My husband took the car in and was completely satisfied.. Wait time was what I was told. Everyone has been very kind and at this point have no complaint. More

Oil Change I took my car in this past weekend for a service maintenance. Vince Tran was very helpful & attentive. It was a bit busy but he assisted me within no I took my car in this past weekend for a service maintenance. Vince Tran was very helpful & attentive. It was a bit busy but he assisted me within no time at all. I purchased my 2014 Honda Accord at Diamond Honda & I will certainly be coming back for any further assistance or service for my vehicle. Technician: Sigifredo Hernandez Advisor: Vince Tran More

Great help from Alan Took wife's CRV for airbag recall. Alan was extremely helpful. He called to let us know car is ready after only 2 hours! I am looking to replace this Took wife's CRV for airbag recall. Alan was extremely helpful. He called to let us know car is ready after only 2 hours! I am looking to replace this car in Sept with a new RAV4, CX5 or CRV and Diamond Honda will be our first dealer to visit. More