Diamond Ford

I chose a star due to bad experience at Quick Lane. The star goes to Jessica in service for her help. The star goes to Jessica in service for her help. More

I went in for a check engine light on a 2023 Ford. They work with me to drop it off. got the car back in 2 days. The fix the issue and got me out fast when I picked it up. Had my kids with me when I p They work with me to drop it off. got the car back in 2 days. The fix the issue and got me out fast when I picked it up. Had my kids with me when I picked it up and was dreading pick time due to my 2 year old not having a nap. But they had me out within 5 minutes tops. Great service and communication. More

Horrible service , apparently was told I needed 4 new tires with I just purchased in January. I later found out it was due to a poor job on previous alignment, which have only been done at this facility tires with I just purchased in January. I later found out it was due to a poor job on previous alignment, which have only been done at this facility since we purchased the truck. Also I was lied to and only needed 2 tires not all four. I do not trust your facility and will not be returning More

I experienced extremely great customer service during my visit, and I’m extremely pleased. Thank you for the excellent service! visit, and I’m extremely pleased. Thank you for the excellent service! More

Quick lane the works, very friendly , let me know when bronco was ready, went picked up, very easy experience thank you bronco was ready, went picked up, very easy experience thank you More

Got me in and out in a timely manner . it took a long time to get the part because of the computer chip but that was solved and got the work done it took a long time to get the part because of the computer chip but that was solved and got the work done More

Jessica made me feel valued as a customer, and has worked diligently to solve an ongoing, intermittent problem with my vehicle. The only true negative I’ve encountered is the dealer telephone system doesn’ diligently to solve an ongoing, intermittent problem with my vehicle. The only true negative I’ve encountered is the dealer telephone system doesn’t work very well, and it can be difficult to get in touch via telephone. More

Barrett got my car done quickly and very professional. It made my recall experience great. It made my recall experience great. More

I own five Fords and all go to Diamond Ford Quick Lane for service. Work is professional, efficient, prompt, and done right the first time. Staff is outstanding! for service. Work is professional, efficient, prompt, and done right the first time. Staff is outstanding! More

Brian and Rene were fantastic. Knowledgeable and quick to keep things moving along. This purchase was a Ford Maverick that I ordered specific over a year ago. My only complaint i Knowledgeable and quick to keep things moving along. This purchase was a Ford Maverick that I ordered specific over a year ago. My only complaint is that the dealership did the standard and put their add ons that I never asked for: paint protection and nonsensical “red alert.” I didn’t complain while there because I have waited for this vehicle for a very long time, but in hindsight, it makes me a bit mad that dealerships do this on even a vehicle that you specially ordered. More