Diamond Ford

Brian was extremely knowledgeable and great to work with on purchasing a F150. Eric the floor manager was also pleasant to work with and very fair and honest. on purchasing a F150. Eric the floor manager was also pleasant to work with and very fair and honest. More

Buying the truck was easy, took a little while, but that is expected. Bought the extended warrantees, but changed my mind on the. Requested refund and had to go back and forth on with the finance lady. Fina is expected. Bought the extended warrantees, but changed my mind on the. Requested refund and had to go back and forth on with the finance lady. Finally got them cancelled. It has been two months warrantees still haven't been refunded to the balance of the loan. Have called and emailed the general manager for the past two weeks with no response. If you are wanting any kind of communication or updates go with a different dealer. Horrible experience More

They broke my transmission two times then fixed it again, and then turned around and broke my engand then and then turned around and broke my engand then More

First of all Jessica DesJardins is always the greatest helping us since we bought the Lincoln in 2016. All service was great & speedy. helping us since we bought the Lincoln in 2016. All service was great & speedy. More

Dante was very helpful and returned my calls promptly. The mobile tech did the job quickly and efficiently. The mobile tech did the job quickly and efficiently. More

I have been both to service center and quick lane and my experience was great experience was great More

Appreciate that I was giving a straight trade in price I was happy with, I was no pressure and that fact that I was given a lower interest rate than my bank gave me was satisfying was happy with, I was no pressure and that fact that I was given a lower interest rate than my bank gave me was satisfying More

Interior came back to me smelling like body odor and with greasy foot prints on plastic, tan theshold. Happens EVERY time it is serviced. Windshield washing reservoir won’t hold water now. greasy foot prints on plastic, tan theshold. Happens EVERY time it is serviced. Windshield washing reservoir won’t hold water now. More

I normally like Diamond Ford but this time it seemed disorganized and confusing. I never met my service rep. The gentleman that took care of me was an individual that has helped me previously. I liked h disorganized and confusing. I never met my service rep. The gentleman that took care of me was an individual that has helped me previously. I liked him but I was assigned to someone else this time. More

Diamond Ford 's Quick Lane service is professional, prompt, and a pleasure to work with when service is needed. They were also great with handling recall work. Great staff! prompt, and a pleasure to work with when service is needed. They were also great with handling recall work. Great staff! More