Diamond Ford

Process was easy and seamless. Chris Mejia, sales associate was great and helpfull. This was my best car buying experience. Chris Mejia, sales associate was great and helpfull. This was my best car buying experience. More

Communication: I consider is a primary, key requirement in maintaining a good “service” department. Diamond Ford Lancaster fails at this immensely. If your vehicle is in for repair, it should not take ove in maintaining a good “service” department. Diamond Ford Lancaster fails at this immensely. If your vehicle is in for repair, it should not take over 78 days without initiating any kind of correspondence or reaching out to provide some kind of an update. The other frustrating experience was their phone system. Constantly having dropped calls or put on hold and being forgotten. Or never returning calls after leaving a message. When picking up the vehicle, it was totally filthy dirty inside and out, primarily from sitting outside waiting for parts that took forever to arrive and finding scratches on the sides from where it was parked. Overall, a very frustrating experience with little to no apology or concern on their part. More

Called in for appointment The wait wasn’t long and, they do what they say there gonna do do what they say there gonna do More

Barret takes excellent care of my cars. Would not take them anywhere else for service. Would not take them anywhere else for service. More

Loved working with Big Mike. Buying a car can be stressful and dude was chill and easy going. He made the process so much better. He was attentive and helped with every question Buying a car can be stressful and dude was chill and easy going. He made the process so much better. He was attentive and helped with every question I had. He was very patient too. Thank you Big Mike! More

the service department was nice and clean and the employee was very helpful to me employee was very helpful to me More

Barret Howle was great, Don't change anything about the dealership or the service department. Thank you dealership or the service department. Thank you More

The staff at the Diamond Ford Quick Lane were very helpful. They were thorough with my vehicle and it was a smooth experience. helpful. They were thorough with my vehicle and it was a smooth experience. More

A pleasant experience. Selection was very good, the vehicle I was interested in was in stock. Selection was very good, the vehicle I was interested in was in stock. More

Brian Miller was not only professional, but very straightforward & honest. He also went way out of his way to solidify the deal! straightforward & honest. He also went way out of his way to solidify the deal! More