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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.9
405 Reviews

405 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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September 23, 2024

Best place around for services, prices are better than all dealers around and they have good customer service More

by AMR2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Sep 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that you find Diamond Chevrolet of San Bernardino to be the best place for service and appreciate our competitive prices and customer service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 22, 2024

Thanks for the great customer service. I plan to make another appointment for more needed services. More

by adavila4991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We truly appreciate your positive feedback about the great customer service you received at Diamond Chevrolet of San Bernardino. We look forward to assisting you again with your upcoming appointment for more services. Don't hesitate to reach out if you need anything in the meantime! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 20, 2024

U always get the same rep in the service department and he is Amazing, calm, attentive, understanding, caring and best of all REAL. He is honest and Never tries to manipulate me into paying for unnecessa More

by Candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Candace! I truly appreciate you taking the time to share your experience at Diamond Chevrolet of San Bernardino. I'm thrilled to hear that Edward has provided you with such exceptional service and care. Your loyalty means the world to me! I understand the importance of having parts readily available and appreciate your patience. I'm glad you were able to find what you needed. Please feel free to reach out to me if you have any further concerns or need assistance. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 19, 2024

Quick recall service, in and out in 45 minutes. Very good service, Thanks very much. More

by MALROODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you had a quick recall service experience at Diamond Chevrolet of San Bernardino. Your satisfaction is our priority, and I appreciate your feedback. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 16, 2024

Very professional and I like the service I’ll be back very soon for my next check up until then take care and thanks a lot More

by CEDRICSTEWARTSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated the professional service at Diamond Chevrolet of San Bernardino. I look forward to seeing you again for your next check-up. Until then, take care and thank you for choosing us! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 13, 2024

I took my truck for an oil change. The mechanic didn't do a good job. He double gasket in my oil filter when I got home. It cost me over $500 cleaning. Bill cost me a day's work and I More

by buck1hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Sep 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand the frustration you've had with the oil change on your truck at Diamond Chevrolet of San Bernardino, especially with the subsequent issues you faced. It's important to me that our customers feel heard and valued. I appreciate your feedback and want to assure you that I take these matters seriously. If you would like to discuss this further, please reach out to me directly so I can work towards a resolution that meets your needs. Thank you again for your input, and I hope to have the opportunity to improve your experience in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 12, 2024

Friendly, clean waiting room, everything was explained in language I could understand, very professional, didn’t pressure me for additional work but explained what needed to be done but could be done at a la More

by Carolyn.covey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you had such a positive experience in our clean and comfortable waiting room. It's great to know that our team's professionalism and clear communication made a difference for you. We pride ourselves on providing a relaxed environment, so I appreciate you mentioning the free refreshments and entertaining TV shows. I look forward to welcoming you back for your future service needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 09, 2024

Good service excellent work. I will recommend to all my peers. Thank you have a great day. More

by JMeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you received good service and excellent work at Diamond Chevrolet of San Bernardino. Your recommendation means a lot to us. We look forward to serving you and your peers in the future. Have a wonderful day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 07, 2024

Its was fast and easy to make the apt. Thank you for your great service More

by JANEAN.AYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taylor
Sep 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that your appointment process was fast and easy and that you had a great experience with us. At Diamond Chevrolet of San Bernardino, I always strive to provide top-notch service. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 05, 2024

Terrible customer service and communication . Called an hour before they closed to see if my truck was finished getting serviced and I couldn’t get ahold of anyone in the service department or a More

by nathanparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Our team has acknowledged this review.

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