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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
969 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 970 reviews

July 11, 2023

IT WAS A BEAUTIFUL DAY TO BUY A CAR & WE SAW THE CAR Y MOTHER WATED PURCHASE ONLINE AND IT WAS AVAILABLE FOR PURCHASE. THE STAFF WAS FRIENDLY & HELPFUL TO MY MOTHER & I More

by rollinricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Diamond Chevrolet of San Bernardino. Please feel free to contact us if you have any questions on your new purchase. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 10, 2023

The best auto service ever! !! I love the service and the associates!! I'm recomend it More

by CHIVIS7528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Pulido
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Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

I had greasy hand prints on the interior of my car when I went to pick it up. Some of the hand prints were in places that the mechanic had no reason to be. I still have a grease stain on my drivers visor tha More

by PARKER788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
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Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

Parker, I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

2nd visit here and so far so good! Everyone has been really nice and professional More

by JMMora1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

Didn’t even fill up my gas tank and tried to not include gap insurance when they said they would I had to fight for it More

by quincy3806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Bustamante
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

I'm sorry to learn about your negative experience at our dealership. Our goal is to ensure customer satisfaction, and I would appreciate the opportunity to discuss your concerns in more detail. Please get in touch with our customer service team so that we can address the issue promptly. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

Was told it would be an hour and a half to 2 hr wait and ended up waiting closer to 3 hours More

by ELISA.MONROY613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
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Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

Elisa, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

100$ just for oil change. No more tire rotation if you got aftermarket rims. Ask for air on my tires and nope didn’t even get that More

by JAVYAVILA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Martin has been clear with what is needed to be done in order to fix the problem. More

by REIEST7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
Report | Print
Jul 10, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Were not able to rotate my tires, because I didn’t have my wheel lock. I would think each dealership should have a master key, so they can perform the necessary service for a customer. More

by CECBLACK704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Joseph Gotti was great to deal with and will be using him in the future for our company vehicles More

by jritter6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gotti
Report | Print
Jul 10, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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