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Dennis Eakin Kia

Name: Dennis Eakin Kia
Address: 5200 E Central Texas Expy, Killeen, TX, 76543, US
Telephone: (254) 699-2909
Rating: 4.8

4.8

779 Reviews

5200 E Central Texas Expy, Killeen, Texas 76543

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Sales: (254) 699-2909

Call (254) 699-2909

Dennis Eakin Kia

Killeen, TX

4.8

779 Reviews

Call Dealership (254) 699-2909

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5200 E Central Texas Expy

Killeen, TX

76543

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4.8

779 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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779 Reviews of Dennis Eakin Kia

September 27, 2024

SERVICE VISIT

I Felt like just a number. No above and beyond service. Lunchtime just a customer No above and beyond service. Lunchtime just a customer More

by laura.aguillon

Verified Customer

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Harolyn Humphrey

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Sep 30, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us, Laura. We appreciate your feedback regarding your visit to Dennis Eakin Kia. We strive to provide personalized and exceptional service to all our customers. Your concerns are important to us, and we encourage you to reach out directly so we can address your experience further. Thank you for your time, and we hope to improve your experience in the future. Sincerely, The Dennis Eakin Kia Team

September 27, 2024

SERVICE VISIT

Went in with questions concerning buyers service contract and car services and all was done politely and all questions were answered. and car services and all was done politely and all questions were answered. More

by bgcentex

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Holly Newberry, Terry Cameron

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September 27, 2024

SERVICE VISIT

Excellent service and very kind staff, I will definitely recommend to other coworkers to come to this location. recommend to other coworkers to come to this location. More

by Devon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Harolyn Humphrey

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September 27, 2024

SERVICE VISIT

Was a great experience was kept well informed. Advisor was amazing professional and friendly. Thanks so much for my service. Will be back Advisor was amazing professional and friendly. Thanks so much for my service. Will be back More

by serenity2sin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Terry Cameron, Chris Curry, Dom Lamp

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September 27, 2024

SERVICE VISIT

Chris Curry makes sure the service department is well run & customers are taken care of. & customers are taken care of. More

by Ronnie Ault

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Harolyn Humphrey, Debi Fox, Chris Curry

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September 27, 2024

SERVICE VISIT

I was about 10 mins late for my appt. I live 30 mins away and under estimated my arrival time. Upon getting there I wasn’t sure WHERE to go but figured it out…this took me another 5 min I live 30 mins away and under estimated my arrival time. Upon getting there I wasn’t sure WHERE to go but figured it out…this took me another 5 mins. Once I pulled up I wasn’t greeted by ANYONE (even though a couple of workers walked past me) until my tech came out FUSSING that I was late then she went back inside. I proceeded with gathering my things then she came back out AGAIN saying if I didn’t hurry up I wouldn’t be seen. Extremely RUDE! I told her she could TAKE THE KEYS. Once inside I could HEAR HER talking about leaving RIGHT AT 5:00…REGARDLESS. Before then I didn’t know yall closed at 5:00 on Saturdays. Had I known I would have made the appt for earlier. Had some questions but didn’t asked because they obviously were READY TO GO. This was my 1st appt here with my new car. Needless to say…it was also my LAST!! I WON’T BE BACK!! My 1st impression was a bad one since the only person I talked to was my tech. I’m GLAD I didn’t get the maintenance plan this time!! Not driving that far again for foolishness. More

by denise.patterson66

Verified Customer

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Workmanship

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Recommend Dealer

Employees Worked With

Holly Newberry, Terry Cameron

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Sep 30, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand how important clear communication and a warm welcome are when visiting Dennis Eakin Kia. We strive to create a positive environment for our customers, and we regret to hear that you didn't feel valued during your visit. If you have any additional concerns or would like to discuss this further, please feel free to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Sincerely, The Dennis Eakin Kia Team

September 27, 2024

SERVICE VISIT

Dennis Eakin Kia was very helpful with fixing the problem in my vehicle. They were very kind during my visit. in my vehicle. They were very kind during my visit. More

by greendevin11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Joe Sannicolas, Jeff Sannicolas, Holly Newberry, Terry Cameron, Debi Fox, Chris Curry

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September 27, 2024

SERVICE VISIT

This dealership has been extremely helpful, providing great customer support. From the receptionist to the mechanic providing the service. great customer support. From the receptionist to the mechanic providing the service. More

by erod57

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Yes

Employees Worked With

Harolyn Humphrey

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September 27, 2024

SERVICE VISIT

Always friendly and always fast service. Whether I require a ride or wait in the lobby they always make sure I’m taken care of. Whether I require a ride or wait in the lobby they always make sure I’m taken care of. More

by torrey.gray1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Holly Newberry

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September 27, 2024

SERVICE VISIT

Excellent Customer Support and I never had any issues with the Kia Dealership. Highly recommend!!! with the Kia Dealership. Highly recommend!!! More

by kpaugh88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch, Dom Lamp

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Dennis Eakin Kia

Dennis Eakin Kia Awards Awards

779 Reviews of Dennis Eakin Kia

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