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Dennis Eakin Kia

Killeen, TX

4.8
779 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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779 Reviews of Dennis Eakin Kia

September 26, 2024

Always a great experience. Chris was the person who took my call and got me in asap. Terry helped me when I went in. He was very knowledgeable and made sure I understood everyt More

by mrs.bjsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Chris Curry
September 25, 2024

Wonderful sales experience, the staff are super people who care about their clients and the products they sell. More

by Eddie Blue Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas, Jeff Sannicolas, Marcus Smith, Harolyn Humphrey, Chris Curry
September 25, 2024

Thank you for always getting me in for service, even though i don't use the appointment due to my work schedule. But you all take care of The Grey Ghost. More

by murphyaj4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch, Dom Lamp
September 25, 2024

Denis Eakin is without a doubt the greatest dealership in all of Texas they know there stuff. More

by cdukich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas, Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Kenny Bonheim, Willard Derowitsch, Dom Lamp
September 24, 2024

Gerry L was interested, well mannered, pleasant and thorough. Would definitely recommend him and dealership! More

by ESTEWAR3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lacavex
September 24, 2024

Communication was poor. I had to initiate communication with the service department and was given multiple timelines for return calls that were not adhered to. After having More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Sep 26, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand that communication issues and the delay with your Lyft service were frustrating, especially when you needed your vehicle for your children’s soccer games. At Dennis Eakin Kia, we strive to provide timely and effective service, and your input helps us improve. Please feel free to contact us directly so we can discuss your concerns further and work towards fixing the unresolved concerns with your vehicle. Your satisfaction is important to us, and we hope to restore your trust in our services. Sincerely, The Dennis Eakin Kia Team

September 24, 2024

Holly explained everything that I needed to know. She did her job very well and is very knowledgeable at it. More

by contreras10015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 24, 2024

It was a great experience. Holly was extremely helpful courteous and professional. The place was clean. More

by seffarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 23, 2024

Harolyn was very nice and welcoming. She always assist me whenever I have to come to the dealership and I enjoy her service. More

by braxtontyri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Harolyn Humphrey
September 23, 2024

I am impressed with all the staff who assisted in my SPORTAGE take home experience! More

by appl3safe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kellyanne Creviston, Caitlyn Vernon, Joe Sannicolas, LaShanda Wilson, Debi Fox
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