
Dennis Eakin Kia
Killeen, TX
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779 Reviews of Dennis Eakin Kia
Always a great experience. Chris was the person who took my call and got me in asap. Terry helped me when I went in. He was very knowledgeable and made sure I understood everyt Chris was the person who took my call and got me in asap. Terry helped me when I went in. He was very knowledgeable and made sure I understood everything. More
Wonderful sales experience, the staff are super people who care about their clients and the products they sell. who care about their clients and the products they sell. More
Thank you for always getting me in for service, even though i don't use the appointment due to my work schedule. But you all take care of The Grey Ghost. though i don't use the appointment due to my work schedule. But you all take care of The Grey Ghost. More
Denis Eakin is without a doubt the greatest dealership in all of Texas they know there stuff. in all of Texas they know there stuff. More
Communication was poor. I had to initiate communication with the service department and was given multiple timelines for return calls that were not adhered to. After having I had to initiate communication with the service department and was given multiple timelines for return calls that were not adhered to. After having my vehicle all day, I needed to pick my vehicle up to get my children to their soccer games. I was told a Lyft was 7 minutes away and to wait outside of my place of business to be picked up. 35 minutes later, I called the service department once again and within 30 seconds of that phone call, I received multiple text messages from Lyft that my ride was approximately 7 minutes away (at the time of my follow-up phone call, leading me to believe they forgot to order the Lyft initially). I ended up having a co-worker bring me to the dealership as I did not have time at that point to wait for the Lyft. Two of three of my concerns (engine tapping and entertainment center glitching) were not fixed. More
Harolyn was very nice and welcoming. She always assist me whenever I have to come to the dealership and I enjoy her service. She always assist me whenever I have to come to the dealership and I enjoy her service. More