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Dennis Eakin Kia

Killeen, TX

4.8
779 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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779 Reviews of Dennis Eakin Kia

October 01, 2024

Will was exceptional and made me feel like family took great care of me. The dealership was very clean and inviting More

by sheilaherring64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curry, Willard Derowitsch
October 01, 2024

James treated me like a queen and took care of all my questions about purchasing my new car 🚙 got the color that I wanted for the payment I could afford More

by mandys52@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fulsom, Marcus Smith, Harolyn Humphrey
October 01, 2024

She was very helpful and understanding I think I will go to the local location. More

by gloriawarren35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 30, 2024

I LOVE DENNIS EAKIN KIA! !! THEY ARE AMAZING AND ALWAYS ON POINT WITH ME AND MY MAMA More

by HAROLYNHUMPHREY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Vernon, Jeff Sannicolas, Jamie John, Kim Bouma, Harolyn Humphrey, Chris Curry, Michael Vanderbilt
September 30, 2024

Kia was wonderful overall from the moment I arrived throughout the whole process of getting my new car everyone was professional who worked there especially car salesman Joel butts and the finance man More

by kristina brackens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel butts, Marcus Smith
September 30, 2024

Harolyn was pretty awesome! Great customer service and took care of what I needed done. More

by felgar2603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
September 29, 2024

Holly was very courteous and vehicle was ready when promised. She even went out to make sure the tire warning was off as it had been on even though tire was not low. More

by amyrosenbam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 29, 2024

Holly is always very attentive and making sure that I am comfortable during my wait. Holly ensures that I am always up to date on the progress of my vehicle and at the end of my service she always walks out More

by wanda1mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 28, 2024

I have had nothing less than excellent service from this dealership. I commend my service rep Holly, for always being "human". She has excellent people skills, and I sincerely hope that her superiors reco More

by mspettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 28, 2024

Took my Yukon that I bought from them in for an oil change and after services said they were complete we received our suv back three quarts low. Then when I called to discuss the issue was hung up on. More

by bradley white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry, Harolyn Humphrey
Oct 01, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand your concern regarding the oil change for your Yukon and the issues you've mentioned. We take these matters seriously at Dennis Eakin Kia, and we appreciate your feedback. Our team will work to address this internally so we can ensure this does not happen again. Sincerely, The Dennis Eakin Kia Team

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