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Dean Team Subaru Volkswagen
Ballwin, MO
6,490 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,490 reviews
July 07, 2025
Delores and Dave made my shopping so streamlined and easy. This was the first time in almost 50 years that I have ever bought a brand new car and these guys have made it really difficult to go anywhere easy. This was the first time in almost 50 years that I have ever bought a brand new car and these guys have made it really difficult to go anywhere else in the future because of just how much they rock!! More
by Pipspoppa0421
July 07, 2025
The dealership was relatively easy to work with and had some willingness to negotiate on price and details. We felt like we got a fair deal on a great vehicle and were able to drive it home the same day. some willingness to negotiate on price and details. We felt like we got a fair deal on a great vehicle and were able to drive it home the same day. The sales and marketing people were professional, courteous and easy to work with. More
by BentleyDog
July 06, 2025
Worst. Experience. Ever. I bought and paid for a brand new Forester. Due to an error on the dealer’s side, the car was not delivered to me in brand new cond Experience. Ever. I bought and paid for a brand new Forester. Due to an error on the dealer’s side, the car was not delivered to me in brand new condition. This is something the dealer could correct, but they have refused. Everyone I’ve talked to has passed the buck. The message is clear: Once they have your money you no longer matter. The issue still has not been resolved. More
by NA
Employees Worked With
July 05, 2025
Tim and Shawn were excellent to work with. I had many questions about features and functions and all were explained clearly - all the way to the paperwork to finalize purchase. I test drove I had many questions about features and functions and all were explained clearly - all the way to the paperwork to finalize purchase. I test drove the Forester and Outback and ended up buying the Outback the next day. When I pick ip Outback Shawn will go over basic operational functions again and after a couple weeks he will go over again and educate me on additional functions. This was by far the best vehicle purchase experience I have ever had in my 40+ years of buying vehicles. No salesperson xx or pressure. Transparent. The financing options were also a factor in purchasing the Outback. What a great team at Dean Team Subaru! Well done. More
by bhpz1981
July 01, 2025
I had a great experience with the Dean Team. From the first initial messages with Myles to the efficient signing of paperwork with Jason everything went great. I felt taken care of and treated f From the first initial messages with Myles to the efficient signing of paperwork with Jason everything went great. I felt taken care of and treated fairly when trading in my old vehicle and purchasing the new one. As a woman buying a car alone this is HUGE. Cannot recommend them enough! More
by SubieGirl
June 30, 2025
Everyone there was super nice and helpful. They talked me through everything and I was fully informed. They talked me through everything and I was fully informed. More
by Juliacantrell9
June 30, 2025
Dean Team went above and beyond to get us into the car of our dreams. Their communication was clear and concise, we knew what to expect the whole way, and overall had a very stress free car buying experience our dreams. Their communication was clear and concise, we knew what to expect the whole way, and overall had a very stress free car buying experience. Shawn earned this sale, that is for sure! More
by Adamwitt16
June 29, 2025
My wife and I chose this dealership for two reasons to lease our new Forester. Dean team is in Ballwin and our son uses this location to service his Outback. The leasing experience we had could not have b lease our new Forester. Dean team is in Ballwin and our son uses this location to service his Outback. The leasing experience we had could not have been better. Smooth and easy process allowed us to get the exact Forester we wanted and the terms we wanted. Shawn has very good interpersonal skills, product and process knowledge. I would seek him out for future purchases/leasing at this store. More
by mike.wilson25
June 28, 2025
Thanks Shawn for making the experience of buying a Subaru easy and pleasant for a second time around. easy and pleasant for a second time around. More
by capardop
Employees Worked With
June 28, 2025
We've had only highly professional and caring service from Sam, Jason, Annie and Parts Dept. from Sam, Jason, Annie and Parts Dept. More
by Will74
