Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,195 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,195 reviews
September 03, 2025
Great service, friendly people! ! We showed up unannounced and drove our truck home that day! ! We showed up unannounced and drove our truck home that day! More
by harligirl
Verified Customer
September 03, 2025
Quick efficient and hassle free Great staff and great customer service I would highly recommend customer service I would highly recommend More
by D lap
September 02, 2025
Hussain was great. He made the experience smooth and tolerable. Thank you for the help. He made the experience smooth and tolerable. Thank you for the help. More
by wahrlichk
September 02, 2025
I've been using their Service Dept for years. All the guys are great. This time, I came in with a list of a half-dozen concerns. Chance went through the list, broke everything down, and worked All the guys are great. This time, I came in with a list of a half-dozen concerns. Chance went through the list, broke everything down, and worked through it thoughtfully & logically. Couple days later, everything was done, as promised. Top notch! More
by Tom Anastasio, Black Mustang guy
Employees Worked With
Chance Guild
September 01, 2025
The service was quick, accurate, and timely. The staff was friendly and attentive to every concern. The staff was friendly and attentive to every concern. More
by Jttrossbach
August 31, 2025
Prompt, courteous service in the service department. A special thank you to Jared!!nice work. A special thank you to Jared!!nice work. More
by hblevins77
August 31, 2025
I love this dealership! ! Josh Halse takes care of our entire household for our cars and Lenny takes excellent care of all our service needs!!!! I wouldn’t go anywhere else ! Josh Halse takes care of our entire household for our cars and Lenny takes excellent care of all our service needs!!!! I wouldn’t go anywhere else. More
by magstermuf
August 30, 2025
The team was great, every time I go there they make it simple and painless for me to get in and out. simple and painless for me to get in and out. More
by SSANCHEZJR13
August 30, 2025
Lenny is an outstanding service advisor. He did a great job taking care of all of my needs. I would highly recommend working with Lenny for any of your needs. He did a great job taking care of all of my needs. I would highly recommend working with Lenny for any of your needs. More
by JCRETE01
Employees Worked With
