Hussain Said

Hussain was very diligent in finding a car that fit my needs and was excellent on follow-up and follow through to make sure I had everything I needed. I would work with him again and recommend him to othe needs and was excellent on follow-up and follow through to make sure I had everything I needed. I would work with him again and recommend him to others. More

by mcglone519 Verified Customer Verified Customer

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Not 100% prepared for sale. Very little wiggle room on price. We drove an hour for a vehicle that was advertised at a specific price with 20,467 miles and upon arrival, the mile Very little wiggle room on price. We drove an hour for a vehicle that was advertised at a specific price with 20,467 miles and upon arrival, the mileage was a little over 28,000. (8,000 miles is quite a bit of a difference!) We were told they couldn’t do anything to lower the price and it was human error. No taking accountability except it was an error, or help to make it right. Next, there were tons of specs all over the vehicle. We were skeptical about the purchase because I’ve had issues with the paint on my previous vehicle. They did get help to show us that these specs would come off easily and in order to make the deal, we were promised “A $1,000 detail job to remove spots off exterior.” We received messages that spots were coming off, after salesman was working on it for a long time (not detailer). When we drove the hour to pick up the car, the exterior of the car had not been detailed as promised. We then had to wait about an hour for it to go back in to be detailed, and when we were able to actually pick up the vehicle, there were still parts that were not done. If the deal was to get us to buy the car promising an amazing “$1,000 value detail”, they broke their promise. Happy to have the car, but will most likely not return. Little did the salespeople know, my husband has spent over $100,000 in vehicles from DePaula over the past few years for a company he works for and now has decided to go elsewhere for future purchases. More

by adwyer Verified Customer Verified Customer

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This dealership is clean, the people are friendly and knowledgeable Everyone is happy and helpful knowledgeable Everyone is happy and helpful More

by carolalden2563 Verified Customer Verified Customer

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I found a vehicle online that I liked, I was not looking for a Ford but the car was appealing and the price was great. I was contacted by Hussain one of the salesperson at DePaula's. He was very polite an for a Ford but the car was appealing and the price was great. I was contacted by Hussain one of the salesperson at DePaula's. He was very polite and asked me if I wanted to come in and test drive the car. I did and I loved it. Hussain was not pushy nor did he push me to sign any papers. They also did the financing with Broadview for me. It was so easy. I would highly recommend going to DePaula Ford, I personally would recommend Hussain as your salesperson. More

by JAM FROM NY Verified Customer Verified Customer

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Very friendly fast, and fair deal. Securing the truck was a pleasant experience. Fast and friendly. Securing the truck was a pleasant experience. Fast and friendly. More

by titanfiberglass Verified Customer Verified Customer

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Great experience and above my expectation. Hussain was excellent to work with on my purchase. Hussain was excellent to work with on my purchase. More

by rkaarsta Verified Customer Verified Customer

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Fast and easy to work with. Made sure we got exactly what we were looking for. Hussin made the process a breeze! Made sure we got exactly what we were looking for. Hussin made the process a breeze! More

by katelynnthompson00 Verified Customer Verified Customer

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Courteous professional quality service for the beginning to the end of the deal very good experience to the end of the deal very good experience More

by vitalsigninc Verified Customer Verified Customer

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Great experience, came in at the end of a busy Saturday and was taken care of very quickly and was taken care of very quickly More

by scott.lorette Verified Customer Verified Customer

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The sales process with Hussain was seamless and genuinely enjoyable. He was fair, transparent, and handled everything with a high level of professionalism! He made the experience easy and stress-free, and he enjoyable. He was fair, transparent, and handled everything with a high level of professionalism! He made the experience easy and stress-free, and he was truly a pleasure to work with. I can’t say enough great things about him. Unfortunately, the experience took a turn when we moved into the finance portion. We worked with Tracie, and the interaction was uncomfortable from the start. Her demeanor came across as aggressive and not personable. While reviewing the paperwork, I noticed my monthly payment was about $10 higher than what had originally been presented by Hussain. It wasn’t a major issue, we simply asked for clarification. Her response, however, was passive aggressive. She said, “Didn’t you used to work at “the bank”? You should know exactly what happened here,” which felt unnecessary and unprofessional. The interaction lacked basic courtesy and left a negative impression. I understand that the finance department may be short-staffed, as this was mentioned multiple times, but that doesn’t excuse the tone or treatment. After waiting several hours, it was disappointing for the final step of the process, and the last interaction before leaving with a new car, to feel so unpleasant. Hussain made this experience outstanding on the front end, but unfortunately, the finance interaction tainted what should have been an exciting moment. If I knew I would have to work with Tracie again, I would strongly reconsider returning based on that experience alone. More

by jkgal Verified Customer Verified Customer

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