Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,195 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,195 reviews
September 06, 2025
Had a front end alignment done at 1300 miles wheel was cocked to the rt. Tech verified the alignment off and re aligned. Now the wheel is cocked to the left the same or a little more than it was before to cocked to the rt. Tech verified the alignment off and re aligned. Now the wheel is cocked to the left the same or a little more than it was before to the right? More
by Chooch
Verified CustomerEmployees Worked With
Josh
September 05, 2025
Great to respond and great people to deal with. Worked with me in every way possible. They really want to make sure you happy before. you.. Would buy from again anytime.. Worked with me in every way possible. They really want to make sure you happy before. you.. Would buy from again anytime.. More
by mschrom402
Employees Worked With
September 05, 2025
DEPAULA WAS VERY HELPFUL WITH MY RECALL I WAS OUT WITHIN A HOUR OR SO ILL PASS IT ON THANK YOU SO MUCH AWSOME A HOUR OR SO ILL PASS IT ON THANK YOU SO MUCH AWSOME More
by Guitarkillr13
September 04, 2025
Service was prompt and professional as always. I didn't have an appointment because I showed up with a flat tire. I was checked in and picked up my car a few hours later. I didn't have an appointment because I showed up with a flat tire. I was checked in and picked up my car a few hours later. More
by efdidonna
Employees Worked With
September 04, 2025
Hussein was straight forward, not pushy or misleading, great customer service. Overall an easy process. great customer service. Overall an easy process. More
by courtchitt
September 04, 2025
Worked with Josh on the purchase of our new work truck. He was knowledgeable on the vehicle and its features. He also arranged to have the vehicle delivered which saved us another 4 hour trip. Thank you. He was knowledgeable on the vehicle and its features. He also arranged to have the vehicle delivered which saved us another 4 hour trip. Thank you. More
by Raynor Overhead Door Sales
Employees Worked With
September 04, 2025
John, Q, and Jim were one of the best crew that I have bought a new truck from. I have bought many new trucks and they made it as easy as possible…lots of flexibility from the Bedliner decision all the wa bought a new truck from. I have bought many new trucks and they made it as easy as possible…lots of flexibility from the Bedliner decision all the way to delivery timing. John was available 24/7 to answer questions and concerns - went above and beyond my expectations. Q delivered an extremely competitive The delivery guys were excellent…Ed and his copilot were top shelf. More
by johnjnorton1
September 04, 2025
Justin and his crew are always kind and professional and very helpful. All work performed is guaranteed and done well. very helpful. All work performed is guaranteed and done well. More
by CLUBKEITHA
September 03, 2025
Thought it was a good experience great people to deal with everything went smooth. Did it all over the phone and online? He only wish that I had is that Ford would send something that explains all the co with everything went smooth. Did it all over the phone and online? He only wish that I had is that Ford would send something that explains all the controls that are on the steering wheel. More
by wiswellmark
