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DePaula Ford
Albany, NY
4,982 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,982 reviews
June 18, 2025
The whole staff was knowledgeable, efficient and responsive. Very happy with my experience with Nick and the rest of the staff responsive. Very happy with my experience with Nick and the rest of the staff More
by rebjhnsn6
Verified CustomerEmployees Worked With
June 18, 2025
Lenny was a good communicator, very helpful and overall a pleasure to work with once again pleasure to work with once again More
by MARISHKA47
Employees Worked With
June 18, 2025
Nick was very nice and super helpful and Q was also very informative and nice informative and nice More
by christian_suastegui
June 17, 2025
Had an appointment for an oil change and tire rotation. The service rep said it would take 1-2 hours for the service. My vehicle was ready in an hour and a half. He also advised routine services for the The service rep said it would take 1-2 hours for the service. My vehicle was ready in an hour and a half. He also advised routine services for the because of the milage on the vehicle. I am returning for that service. Overall very satisfied with Depaula Ford. More
by rmjaqua49
Employees Worked With
Chance Guild
June 17, 2025
We keep returning to Depaula Ford because we like the service. Glenn Cummings was very thorough and answered all of our questions. Will be back again because everyone is very helpful. service. Glenn Cummings was very thorough and answered all of our questions. Will be back again because everyone is very helpful. More
by sjbbbf
June 17, 2025
Lenny, always a pleasure. It always great to feel like and be treated like a valued customer. The level of necessary communication involving the needed service was solid. Nice It always great to feel like and be treated like a valued customer. The level of necessary communication involving the needed service was solid. Nice work listening to what was discovered, looking into and resolving the problem resulting in corrective action. More
by MR_MCGILL
Employees Worked With
June 17, 2025
I knew what I wanted when I walked in. They made it an easy process. My salesman was very professional and made me very comfortable in making my decision and buying a new vehicle. Thank yo They made it an easy process. My salesman was very professional and made me very comfortable in making my decision and buying a new vehicle. Thank you to everyone that helped me. Very satisfied! More
by mrmikeritter
Employees Worked With
Other Employees :
The young gentleman that helped me connect my phone to the vehicle was great as well.
June 16, 2025
Depaula Ford have been a great experience from sales Josh Halse. To service Luis Correa. Highly recommend!! Halse. To service Luis Correa. Highly recommend!! More
by rdelsign
June 16, 2025
Awesome service great to work with. Made my very long trip well worth it. Friendly staff and gave me the answers I needed to do business. Made my very long trip well worth it. Friendly staff and gave me the answers I needed to do business. More
by dsatre3
June 16, 2025
Charge for service repair is extravagant. I asked for recommendations service not to be performed but I was billed for the service I asked for recommendations service not to be performed but I was billed for the service More
by yongcajetan
