DeMontrond Mazda

My experience with James and Fred was superior. They were attentive to my every need and made the sales process a truly enjoyable experience. If I only had to deal with them I would have given this dealershi attentive to my every need and made the sales process a truly enjoyable experience. If I only had to deal with them I would have given this dealership the highest rating possible. Ahmad on the other hand, the sales manager, was a completely different story. He nickel and dimed me and even threw on an extra fee at the closing table that I had not been notified about beforehand. He absolutely gave the impression that they cared more about the last penny they could squeeze out of me, rather than having a satisfied customer. He was even prepared to have me walk out without buying the car over $300 that he had tacked on to the already agreed upon price of the car without my approval. When I asked to speak to the general manager, he even went so far as to inform me that the general manager wasn't ever there and wouldn't be able to help me as he didn't know anything about day to day operations. That is the first time I've ever heard of a general manager who doesn't know what's going on in his own store. That may just be the source of the issue though. I left with a great car but a very foul taste in my mouth. I am telling everyone I know not to use this dealership. More

Customer Service was great!!I went in there and got exactly what I needed. The price was great and so was each person I spoke to. exactly what I needed. The price was great and so was each person I spoke to. More

Overall my experience with Clear Lake Mazda was very easy. I picked my CX-7 and was able to drive off the lot that same day. Friendly customer service and best of all all the great perks for owning a ma easy. I picked my CX-7 and was able to drive off the lot that same day. Friendly customer service and best of all all the great perks for owning a mazda! Love the life time oil changes and warranty. Would recommend to anyone buying a new car. Ramos Family! More

I recently purchased a new CX-5 from Mazda of Clear Lake and I was very happy with the entire experience. They gave me a very fair value for my trade, a very good price on the new vehicle, and worked with and I was very happy with the entire experience. They gave me a very fair value for my trade, a very good price on the new vehicle, and worked with me to get all the accessories I wanted added prior to delivery (also at a fair price). The entire transaction went smoothly and without any pressure. Based on my experience, I would certainly recommend this dealership to anyone in the Houston area that is in the market for a new Mazda. More

I bought a new Mazda 3 from these guys. They walked me through everything step by step. They were so friendly and honest, and I never felt pressured. Alex was very straight forward with everything and he through everything step by step. They were so friendly and honest, and I never felt pressured. Alex was very straight forward with everything and he never tried to hide any extra fees that would be added to the purchase. He also did a great job at making sure that I was completely satisfied with the vehicle I was purchasing. Dexter was very knowledgeable about the car I was buying and helped with choosing the car. I really recommend you give these guys a try they are great people to work with and will try to accommodate your every request. More

Once again excellent service from Matt and the crew at Mazda of Clear Lake. This was my second purchase from this dealer and Matt, both were as flawless as could be. Very polite and cordial group of peo Mazda of Clear Lake. This was my second purchase from this dealer and Matt, both were as flawless as could be. Very polite and cordial group of people working the sales floor. I would highly recommend this dealer to family and friends. Hope to be dealing with Matt and crew again sometime in 2013 for the next family purchase, this will bring us to a 4 Mazda household. More

David was very helpful. He answered all my questions and helped me through the selection. He did all this while I never felt pressured. He allowed my wife and me time to really figure out the vehicle we w helped me through the selection. He did all this while I never felt pressured. He allowed my wife and me time to really figure out the vehicle we wanted. The test drive was informative. He explained the various features on the vehicle and took on various road conditions so we could see how the Maxda 3 would perform. I hope the rest of the staff (service dept) is as helpful. I am sure they will be as this type customer service typically starts at the top. More

Matt and Jorge made my car buying experience easy and enjoyable. My mother bought her car from Matt and sent me to him and I would definitely recommend him to the rest of my family and friends. enjoyable. My mother bought her car from Matt and sent me to him and I would definitely recommend him to the rest of my family and friends. More

Very friendly and helpful dealership and my salesman Tyrome Pickney was very friendly, helpful and not the typical high pressure salesman! Thanks again for the great car. Tyrome Pickney was very friendly, helpful and not the typical high pressure salesman! Thanks again for the great car. More

Great overall experience, got exactly the car I wanted and got a fair trade in price, and when I'm ready to get another car I know where I'll be going to get it! and got a fair trade in price, and when I'm ready to get another car I know where I'll be going to get it! More