DeMontrond Mazda
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I purchased a used Infiniti from Mazda of Clear Lake on 07/05/12. The price negotiated was $31,995 with $13,000 for my trade in. When signing the paperwork the first document I was shown included the cor 07/05/12. The price negotiated was $31,995 with $13,000 for my trade in. When signing the paperwork the first document I was shown included the correct purchase price of $31,995. Foolishly, I didn't check the rest of the paperwork assuming that the price would be correct everywhere. I picked up my plates/registration this past weekend and noticed that the price listed was $32,495. I went back to my paperwork and checked the price on each document. On any document not related to financing (including the document that was first presented to me as proof of the correct price) the price was listed correctly as $31,995. On all of the finance documents the price was raised to $32,495. I might chalk this up to a simple mistake if it weren't for the fact that the correct sales price was listed on the non finance related documents. As is I have to believe this was done intentionally. To be fair, I will say that Dexter and Clayton were both friendly and professional and didn't come across with the typical car salesman "hard sell" attitude. Were it not for the price issue, which I believe was intentional, it would have been a good experience. More
Matt was very helpful and answered all our questions in a very professional matter. We are very happy with the car we got and we will come back anytime in the future. very professional matter. We are very happy with the car we got and we will come back anytime in the future. More
I had a great experience in dealing with Mark in the Service Department at Mazda of Clear Lake. He was friendly, knowledgeable and had my car ready when promised! Service Department at Mazda of Clear Lake. He was friendly, knowledgeable and had my car ready when promised! More
I had a great experience purching my very first new car with Chris! He is not your typical salesman, not pushy at ALL. We were ready to buy and he gave us more informaiton and told us where to do even mo with Chris! He is not your typical salesman, not pushy at ALL. We were ready to buy and he gave us more informaiton and told us where to do even more research before we made such a large purchase. He then stayed after closing to help me finish my purchase, and got my car detailed after 9pm so I could drive it home that night!!! He even helped me with one minor detail the next day, I am very picky about my things and wanted it to be perfect, and he had no problem having someone help me. Awesome experience at this dealership. More
Worst oil change I have experienced. Arrived at around 2:10 pm and got my car 4:45 pm that's almost 1 1/2 hours wait. And to make matter worst, they want to charged me $60 even If I told them that I just 2:10 pm and got my car 4:45 pm that's almost 1 1/2 hours wait. And to make matter worst, they want to charged me $60 even If I told them that I just need the regular oil change which is the $34.99. Good thing I let the service guy wrote it for me before I handed him my car key. Do your self a favor avoid this dealership. They would sell you some services you really don't need. More
The dealership certainly backs their cars with great warranties and extras. Everyone is friendly and prices are GREAT!!!!! Salesman went out of his way to help me. warranties and extras. Everyone is friendly and prices are GREAT!!!!! Salesman went out of his way to help me. More
Its been the best experience we ever had. John and Jorge are very professional, and made us feel awesome while we were buying our new MazdaSpeed 3. We will definitely go back in the future. are very professional, and made us feel awesome while we were buying our new MazdaSpeed 3. We will definitely go back in the future. More
This was my second car purchased from James. He is excellent. There was no high pressure or pushiness that you usually get from car salesman. I got quotes from six other dealers from Houston to Aust excellent. There was no high pressure or pushiness that you usually get from car salesman. I got quotes from six other dealers from Houston to Austin, and the price I got from Mazda of Clear Lake was the lowest price of all. More