DeMontrond Mazda

Called the Dealer, within 24hrs they called back got the paper work done over the phone. Got approve, went to the dealer with a little wait. Signed the paper, everybody was professional. Everything went Gre paper work done over the phone. Got approve, went to the dealer with a little wait. Signed the paper, everybody was professional. Everything went Great and I would refer friends and family. More

First things first, buying a car is always an annoying process, but at Mazda of Clear Lake I was given the run around so many times. I was told I would be contacted the day after visiting this dealership process, but at Mazda of Clear Lake I was given the run around so many times. I was told I would be contacted the day after visiting this dealership by 1 pm with the offer they could extend on my previous car. 3:00 pm rolls around and no call, I call to check up and they say they are almost done, so I go to the dealership, only to find this was not the case. I waited almost 5 hours for them to finish everything that was supposedly already finished, keep in my the ac was broken so no cool air and this was in late May. After all the paperwork was complete and I had accepted the offer made on my previous car, an offer was accepted on the new car I was too buy, and the paperwork drawn, I sit down to sign. Not only when I sit down to sign do I realize the price I was given on the new car was almost $4,000 more than what I was told, I was also supposed to be getting a check back for almost $6,000.00 after putting $5,500 down on the new one. My previous car was paid off, no lien against it, so a check should have been cut then, however it was not. While going through the paperwork I read that no cash was owed to me, so where did my check for $6,000 go? Barton, the financial advisor had no idea... nor did anyone else who worked there. My paperwork was going to be mailed to me, however two weeks passed and no paperwork, I drive to the dealership and demand my paperwork, only to get a copy. Low and behold two days later I get my real copy of my paperwork. Still no check, after many times of bickering with the Manager, my check is finally drawn ( why couldn't this be done to begin with) he tells me I had a lien on my old car, when in fact I never did. Now on to service, I was told to call ahead to make oil change appointments, so I have done this 4 times now, every time I call, even weeks in advance, they tell me oh were booked solid. Now I know service centers are not booked solid for two weeks in advance... So I just show up, what do you know they have room for me... yet make me wait for almost 2 hours, I ask about the wait and they tell me because I made no appointment, how can I make an appointment when you say you're always booked? Of course they tell me this is never the case, complete garbage and lies. This last time I go to get an oil change, they will not help me and tell me to make an appointment, however I told them this story and they deny this ever happening. Basically, I would never recommended this dealership to anyone, they treat you like garbage and try to push things on you that are not needed just to get sales. Stay away!!! More

I was pleased with the dealership , friendly , informative and not wasting your time . I had a offer from another dealer and the match it so I would buy that night so I did. Rodrigo Castor showed informative and not wasting your time . I had a offer from another dealer and the match it so I would buy that night so I did. Rodrigo Castor showed me the car , test drove it showed me all the features and answered all my questions and was happy with my new CX5. Thanks Jorge More

It was a very pleseant experience for me to buy my Insight from their used car division. They worked with me to ensure that it was within my budget and the car itself was cleaned and set up accordingl Insight from their used car division. They worked with me to ensure that it was within my budget and the car itself was cleaned and set up accordingly for a great sale. More

James is so sweet and and so helpful. He helped me out in every way and answered all of my questions. I love my new car!! every way and answered all of my questions. I love my new car!! More

I sold Matthew some wood floors where I work. I was not in the market for a new car at the time but asked him about the Mazda 3. He sent me some info via e-mail a day later and followed up periodically. I in the market for a new car at the time but asked him about the Mazda 3. He sent me some info via e-mail a day later and followed up periodically. I was not in a position to buy until a few weeks ago. What I like most about Matt is that he is not pushy and asks good questions. When it came time for me to buy, I e-mailed Matt and James responded to let me know that Matt was on vacation. James was helpful and knowledgeable. I was extremely satisfied with my buying experience. I knew what I wanted and had waited to get it. Matt sold me before I came into the store because he was not pushy and very knowledgeable. I would highly recommend this dealership!! More

My husband and I was looking for a used car and had visited many other dealerships in the area. Mazda of Clear Lake was the only one that was very polite and didn't seem to notice our three children r visited many other dealerships in the area. Mazda of Clear Lake was the only one that was very polite and didn't seem to notice our three children running around playing while we did paper work. Another thing I liked about our experience was the manager that was handling our paper work came out and introduced himself to us. The prices were very reasonable as well. I would highly recommend anyone of my family members or friends to this dealership. More

Great experience! It was my first time buying a car, and Chris helped me throughout the whole process. I am happy about my purchase and I think I got a great deal! Chris helped me throughout the whole process. I am happy about my purchase and I think I got a great deal! More

I was looking for a Mazda 6; USAA recommend this dealership through their car buying services. Chris Danzell was my Internet Sale Representative and I truly enjoyed working with him. Mr Danzell had dealership through their car buying services. Chris Danzell was my Internet Sale Representative and I truly enjoyed working with him. Mr Danzell had the cars available for me to test drive before I arrived. This was one of the best car buying experience I have ever had. Mr. Danzell went beyond and above to make sure I was satisfied completely. I have and will continue to recommend Mazda of Clear Lake!!! More

My sales person Matt Kinard was great. He was very responsive to my needs and I was on a time limit and the guys had me in and out in 3 hours. This is my second purchase from Clear Lake Mazda and I wi responsive to my needs and I was on a time limit and the guys had me in and out in 3 hours. This is my second purchase from Clear Lake Mazda and I will not hesitate to recommend to others. Thanks, Ken More