DeMontrond Mazda

Very knowledgeable on the product. Direct, kind and honest. enjoyable shopping experience. Work with customers to close the deal and sales person works good with the management. Delivering what they honest. enjoyable shopping experience. Work with customers to close the deal and sales person works good with the management. Delivering what they promised. More

Chris went above and beyond with us. Every question was answered immediately and correctly. There were some things that i wanted done to the vehicle and he took care of them without any issues. I spoke w answered immediately and correctly. There were some things that i wanted done to the vehicle and he took care of them without any issues. I spoke with him several times during our purchase and if he was not available at that time he returned my call immediately. I cannot say enough about my experience with Chris during this process. When I am in the market for another vehicle I will return to Mazda of Clear Lake. I will request for Chris to help us with our next purchase. More

I have been searching for a new vehicle online - so I could look at multiple makes/models etc. and review every safety record and test I could find. When I found the models I was most interested in I st could look at multiple makes/models etc. and review every safety record and test I could find. When I found the models I was most interested in I started the specific search...and found the Mazda of ClearLake site. Through the online system I was thankfully connected to Matt Kinard. We communicated through email and by phone then I went and met him in person to look at several vehicles. He was willing to answer any questions I had, didn't mind taking me on quite a bit of a test drive, and was so friendly and helpful. I found him quite accomodating and not pushy! Yes, I am a woman who was trying to do all the searching and buying on my own. His manager Jorge was helpful as well and willing to let me take the car, if I wanted to, to meet with my husband who was unable to shop with me when I came to really check out the cars. This went on for several days and I kept sending Matt questions and he always sent me information, internet pricing deals, more files on other cars, etc. I felt he understands true customer service and is a caring and dedicated person who tries to understand needs and meet those needs as best as possible. The dealership gave me a very fair trade-in amount for my SUV and I decided on a great new little SUV thanks to Matt and his hard work. I would recommend anyone to visit with Matt for a new Mazda or even a pre-loved vehicle on their lot. Heck, and my purchase includes lifetime oil changes, so I cannot knock that! :) More

Every staff member that I worked with truly cares about the customer and it shows. The customer service was so excellent that we decided to buy another vehicle from them in the same month. Keep up the good the customer and it shows. The customer service was so excellent that we decided to buy another vehicle from them in the same month. Keep up the good work and you will have loyal lifelong customers. More

I AM PLEASED WITH THIS DEALER - I WENT IN LOOKING FOR A SMALLER CAR AS A SECOND VEHICLE AND THE SALES STAFF WENT OUT OF THEIR WAY LETTING ME TEST DRIVE A VARIETY OF THE VEHICLE I SHOWED INTEREST IN AND THE SMALLER CAR AS A SECOND VEHICLE AND THE SALES STAFF WENT OUT OF THEIR WAY LETTING ME TEST DRIVE A VARIETY OF THE VEHICLE I SHOWED INTEREST IN AND THEN WAS ABLE TO LOCATE THE EXACT SMALL CAR THAT I WANTED TO PURCHASE. FROM THE DAY I FIRST LOOKED AT THE CAR UNTIL THE DAY MY SELECTED VEHICLE WAS DELIVERED, I WAS FURNISHED A SIMILAR VEHICLE FOR THE WEEK-END. SO FAR, I HAVE NOTHING BUT PRAISE FOR THE TEAM THAT SERVED ME WHEN I FIRST STEPPED FOOT IN THE SHOWROOM. More

Chris has an absolutely outstanding attention to detail in every aspect of the process. He's prepared, knowledgeable, friendly, and a pleasure to work with and talk to. He also favors low pressure--his app in every aspect of the process. He's prepared, knowledgeable, friendly, and a pleasure to work with and talk to. He also favors low pressure--his approach is more to inform, rather than "sell." A great experience overall. We would go back to him in the future. More

We felt that Matt gave us all the information needed for our decision on the auto we purchased. He was willing to bring the vehicles that fit the requirements and helped with the complete deal. We appreciat our decision on the auto we purchased. He was willing to bring the vehicles that fit the requirements and helped with the complete deal. We appreciate his professionalism and friendly attitude. We will and have recommended this dealership and Matt to our family and friends. More

I've been slowly looking for a car over the past year or so. I came to the dealer multiple times to test drive multiple cars (all with Matt), and he was absolutely patient and helpful. Any time I had a q or so. I came to the dealer multiple times to test drive multiple cars (all with Matt), and he was absolutely patient and helpful. Any time I had a question, he was quick to answer, or to tell me he didn't know the answer but that he would find out and get back to me. And amazingly, he would always call me back within the next 24 hours with an answer to my question. I appreciate the fact that he knew what he didn't know and wouldn't make up an answer more than you can imagine. I hate dealers that lie, and I have walked out of dealerships before when told something that I knew for a fact was not true. I never had that issue working with Matt. I have never had him tell me something untrue, and I have never had him try to hard-sell me, making me much more comfortable and ensuring that I would definitely come back. In fact, this is my second new Mazda that I have bought from Matt. The first time was such a great experience, and he got me such a good price, that I came back to buy my second car 3 years after buying the first. Basically, Matt is what I consider an ideal car salesman. He does not push you to buy ASAP, but by making you comfortable, he ensures your business. My wife also loved working with him, and she's much more untrusting of salesman than I am. If you're considering a Mazda (and you should, the new Mazda 6 is an amazing machine), you can't go wrong with coming to Mazda of Clear Lake and asking for Matt. No matter how long it takes you to decide on a car, Matt will work with you, never steer you wrong, and answer all your questions honestly and truthfully. More

From the moment I stepped out of my car to the dealership I have felt relaxed and comfortable. Chris made me feel at ease and there was no pressure to buy. He was very understanding of what I want and knowle I have felt relaxed and comfortable. Chris made me feel at ease and there was no pressure to buy. He was very understanding of what I want and knowledgeable about things I didn't know. I choose to buy here not only because of the vehicle I wanted but because of Chris and his relaxed personality. More

Chris Danzell provided fast, friendly, and outstanding service. He went that extra mile to ensure my car buying experience was fabulous. I would highly recommend Chris and Clear Lake Mazda to everyone. service. He went that extra mile to ensure my car buying experience was fabulous. I would highly recommend Chris and Clear Lake Mazda to everyone. More