DeMontrond Mazda

I had two problems with this dealership; 1) Sales I had two problems with this dealership; 1) Sales consultant (David Alvarez) and I agreed on a price for the vehicle ($25,200). I committed to buy I had two problems with this dealership; 1) Sales consultant (David Alvarez) and I agreed on a price for the vehicle ($25,200). I committed to buy it via Mazda financing. When signing the paperwork the initial document I saw was with the correct purchase price of $25,200. I quickly scan through the financing document and I didn't bother to use calculator to add amounts since sales (David) and financial consultant (Andre Trevino) seemed trustworthy. Assumed that the price is the same on all the other documents. After I got back home and realized that they added $300 on top of agreed price plus $147 optional documentation fee. I called them multiple times and left messages. They didn't bother to call me back. Seems like this hoax is a common practice after reading other similar reviews for this dealership. They first give you an impression that they are trustworthy then fool you by taking advantage of your trust. Be aware and be VERY VERY careful reviewing and singing ANY document with them. This can't be just an honest mistake. 2) The vehicle I purchase was a brand new vehicle and was on the sales floor as a demo vehicle. I test drove a similar vehicle in their inventory so that they get the floor vehicle out. I didn't test drive the vehicle I'm purchasing assuming that it was checked and in prefect working condition. I drove out the vehicle and realized that the A/C wasn't working. I returned the vehicle the same day and vehicle needed to stay in service dept for 2 days. I already submitted a review to mazdausa.com and getting ready to submit a dealer complaint to Texas Department of Motor Vehicles. More

I must say, at 58 this is the best dealer experience ever. I would def. recommend this dealership to my friends and family. David was very helpfull and had the car nice and ready un my arrival ever. I would def. recommend this dealership to my friends and family. David was very helpfull and had the car nice and ready un my arrival More

Me and my husband was very happy with everything right down to the finance department. We would recommend this dealer to everyone. They were very through. I appreciate everything Chris did for us. Thanks down to the finance department. We would recommend this dealer to everyone. They were very through. I appreciate everything Chris did for us. Thanks again Chris. More

Chris was a very good friendly salesman from the start. He did a great job of getting this deal to go through. Traveled clear from Idaho because of the excellent price and value of the mazda3 purchased fro He did a great job of getting this deal to go through. Traveled clear from Idaho because of the excellent price and value of the mazda3 purchased from Mazda of clear lake. Thanks you again Chris. More

My wife and I needed a new vehicle and it had to be in a specific price range. Chris Danzell not only met that price, he also made sure we got exactly the car we wanted. When the car they had available ha specific price range. Chris Danzell not only met that price, he also made sure we got exactly the car we wanted. When the car they had available had too many miles, they ordered another brand new for us. During the wait, Chris gave us a loaner vehicle to use. It was also very nice and made our whole experience enjoyable. We were very please by his going out of the way to make our purchase pleasurable. Thanks so much for everything! More

I recently moved from the UK to the US. When arriving in the US I had only a limited time to get myself set. Obviously, living and working in Houston I would require a car. I searched online and submitted a the US I had only a limited time to get myself set. Obviously, living and working in Houston I would require a car. I searched online and submitted a request to Mazda. I was contacted by David Turner, he was polite and professional. I went into the Mazda dealership and David greeted me and took me to look at a new speed3. Around 10 minutes later, I was test driving it. The car its self was just what I was looking for. Back at the dealership David asked what I was looking to put down and what monthly payments I could afford. He assured me we could meet my requirements. Mazda’s finance team spoke to several banks for me, it was difficult for me to get credit as I had only just arrived in the US and had only been issued a SSN a week prior therefore I had a credit rating of zero. David and I agreed that I would take the car over the weekend as an extended test drive until Mazda could find me the best deal. This was perfect as it allowed me to get around until the deal was finalised. I went back into the dealership a few days later and signed my paperwork. The deal I was given was exactly what I was looking for and well within my budget. Mazda were able to organise all this using my UK driving licence and without myself having a Texas driving licence. David explained to me that once I obtained a Texas DL I could then go to a different credit union and refinance reducing my payments further. As I am unfamiliar with the process David sat down and explained it all to me in detail. If I were to buy another new or used car in the future I will be most certainly contacting Mazda of Clear Lake. Excellent team, providing an excellent service. Thanks again, Will More

I went to Mazda to trade in my 2006 Nissan altima for something newer. Jody asked me many questions to get a better idea of what im looking for. We discussed ideal price ranges and what i was looking for something newer. Jody asked me many questions to get a better idea of what im looking for. We discussed ideal price ranges and what i was looking for feature wise. I test drove a few and while i did so Bart in finance ran my stuff for me to get approved of a loan. I don't have the best credit and they were able to help me get a loan for my car with no problems. I have been to many dealerships and none of them helped me the way this Mazda dealership did. They really worked hard to get me a good car. I am beyond happy. I got a 2012 Mazda 6 with very little miles on it and it came with a warranty. I will be definitely sending my friends and family to mazda for their next car purchases. More

Friendly staff. Always willing to help with any issue you have. May return for next vehicle. Will recommend to any one looking for a car. have. May return for next vehicle. Will recommend to any one looking for a car. More

Jody was fantastic. I dreaded the thought of buying new from a dealership and he made the process easy as pie. I felt confident he was giving me the best deal possible and I will be going back to buy more from a dealership and he made the process easy as pie. I felt confident he was giving me the best deal possible and I will be going back to buy more from him. More

I truly enjoyed working with Kenny & David! We may not agree on the price of the vehicle, but they have been super friendly and attentive. not agree on the price of the vehicle, but they have been super friendly and attentive. More