DeMontrond Buick GMC

Juan Liscano and staff at DeMontrond GMC Buick made me feel like a valued customer. feel like a valued customer. More

Thomas Clark and Ray Esquivel and Christian were excellent. They really had patience with me. Help me get the deal done . The used car sales manager, Jeff Hickam was hard to work with and very unpro excellent. They really had patience with me. Help me get the deal done . The used car sales manager, Jeff Hickam was hard to work with and very unprofessional and really talked unprofessional to his employees when they asked him questions concerning my deal. Yelling is not the way to get people on your team. More

We are happy with the vehicle (one owner well owner-maintained vehicle) but not the Sales Manager Tank and the purchase and after sales support” experience. First off, misleading marketing with owner-maintained vehicle) but not the Sales Manager Tank and the purchase and after sales support” experience. First off, misleading marketing with a “teaser” price online and then give you a price quote adding on Detectit GPS Tracking, Forever Tint, and Dealer Services (6 month protection package) for an additional “required” $2200. You then waste 30 minutes trying to get rid of the add-ons and you are told that Mr. DeMontrond never waives the Dealer Services (even to employees), the tint gets eliminated and then the GPS tracking (pre-installed for their benefit – controlling vehicle loss from their lot) gets marked down to their “cost” which turns out to be $400 higher than if you bought the tag and 3 years service online…. Given my wife was in love with the car (and it is a low production car so no other decent options in Houston) we gave in to $1200 of “add-ons” (after negotiating, trying to eliminate), but, obviously, did not feel good about that. Then the 3rd party mechanic we had inspect the vehicle found a big issue and was some disbelief and initial resistance by Tank – at least, in the end, they did the repair. Also there was the “sorry only has one key issue, but I’ll call the previous owner and maybe they have it” which I won’t go into but didn’t think the ultimate recommended course of action was appropriate or ethical. Post sales communication was horrible – calls not returned, emails ignored, excuses… And now dealing with getting an agreed to windshield replacement job complete – ignored requests to recalibrate windshield camera related safety systems (manufacturer required when windshield is replaced and systems clearly not calibrated). Steer clear of DeMontrond Buick GMC. More

The entire DeMontrond team delivered the best and most efficient car buying experience I have ever had. Assuredly my first and last stop for my next vehicle purchase. Tank, Omar and Ignacio were professio efficient car buying experience I have ever had. Assuredly my first and last stop for my next vehicle purchase. Tank, Omar and Ignacio were professional, knowledgeable, and provided the most efficient buying experience I've ever had. Highly recommended! More

Great service and easy to deal with. Very accommodating before during and after the sale. Very accommodating before during and after the sale. More

I worked with Christian Kopeck when he was at his last dealership (so this review is a little late) but he was outstanding to work with, reliable, trustworthy and pleasant. Even though he is a couple of h dealership (so this review is a little late) but he was outstanding to work with, reliable, trustworthy and pleasant. Even though he is a couple of hundred miles away I still call him for all my auto needs. I highly recommend Christian if you need a car. More

Great service and very transparent. Highly recommend Javier. Very humble and genuine person. Gilbert was also very easy to talk to and helped us out! Highly recommend Javier. Very humble and genuine person. Gilbert was also very easy to talk to and helped us out! More

Viki was very helpful and informative. My truck was ready on time, and all was well. My truck was ready on time, and all was well. More

Very good salesman, had the intent on selling me a car, was willing to work with my budget. Very straightforward, polite and did not make me feel like I was pushed to make a decision. was willing to work with my budget. Very straightforward, polite and did not make me feel like I was pushed to make a decision. More

Service is good, have to bring vehicle back to complete work because they are backed up for 2 weeks. work because they are backed up for 2 weeks. More