Jeff Hika
Jeff Hika at DeMontrond Buick GMC
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Jeff Hika

Used Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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4.5
8 Reviews

Dealership Experience

29 yrs, 6 mos

Industry Experience

31 yrs, 10 mos

4.5

8 Reviews

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8 Reviews of Jeff Hika

June 13, 2024

Dealership Rating
Employee Rating

In my previous review, I forgot to add the fact that i had walked out the door and was about to leave and the salesman told me that the finance department had gotten a better rate for me, so I went back a More

by andersonrandy218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

DeMontrond Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, andersonrandy218. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you!

May 28, 2024

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Staff was outstanding, explained very clearly. Smooth transition, Love my new vehicle. Will definitely purchased from this dealer again. More

by Ashley S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veronica Herndon, Marc Martinez

May 29, 2024

DeMontrond Buick GMC responded

Hi, Ashley! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.

May 21, 2024

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Thank you so much to all the stuff! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! More

by margavaz10quez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2024

DeMontrond Buick GMC responded

Margavaz10quez, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

April 06, 2024

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Employee Rating

Great customer service and friendly environment. Thank you to Jeff and Gilbert for the hospitality. More

by Laneail Alexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Skinner, Gilbert Banda

Apr 08, 2024

DeMontrond Buick GMC responded

Thank you for the feedback, Laneail! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

March 29, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a vehicle from GMC, and I cannot praise their customer service enough. From the moment I walked in, it was clear that their approach went far beyond just making a s More

by Allie Silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

DeMontrond Buick GMC responded

Thank you for the feedback, Allie! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

March 09, 2024

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Employee Rating

Had to be the worst car buying experience I’ve ever had. There is no way in xxxx I would ever use this service or dealership again. I would rather drive 20 miles to the closest GMC dealership rather than us More

by aaron1326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 09, 2024

DeMontrond Buick GMC responded

Aaron, we want you to know that we do strive to give each one of our guests a five-star experience. Your rating shows that you feel we fell short of that mark. We would love to have the opportunity to further look into your most recent visit to our dealership. Would you please send your best contact information, along to us at: feedback@demontrond.com. Thank you so much!

Mar 09, 2024

aaron1326 responded

Situation has been rectified from the manager himself. He was able to reach out and have a discussion with me and let me know that I was a value customer. I told him I appreciate that that means more than anything to know that your valued

Mar 09, 2024

aaron1326 responded

Situation has been rectified from the manager himself. He was able to reach out and have a discussion with me and let me know that I was a value customer. I told him I appreciate that that means more than anything to know that your valued

February 28, 2024

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I had an awesome experience purchasing my vehicle. Very knowledgeable sales person and finance manager was very helpful. More

by Cliepold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck

Feb 29, 2024

DeMontrond Buick GMC responded

Cliepold, thank you for taking the time to write about your experience. It's great to know that our team was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

February 28, 2024

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Very helpful and professional staff really helped us through the process by understanding our needs and meeting us in the middle. More

by ian.everhard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck

Feb 29, 2024

DeMontrond Buick GMC responded

Wow, thank you for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.