Cooper Besett
Cooper Besett at DeMontrond Buick GMC
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Cooper Besett

New Sales Manager

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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4.4
11 Reviews
4.4

11 Reviews

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11 Reviews of Cooper Besett

May 21, 2024

Dealership Rating
Employee Rating

Thank you so much to all the stuff! ! they were all nice once to enter the building and to Raul for the big help he did to help me trade my car for a newer and nicer car!! More

by margavaz10quez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 22, 2024

DeMontrond Buick GMC responded

Margavaz10quez, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

May 09, 2024

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The staff were friendly and the service was great. Juan did an excellent job. I would recommend to my friends. More

by S.jenkins250
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Trade-in Experience
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Recommend Dealer
Yes
May 10, 2024

DeMontrond Buick GMC responded

Taking the time to leave this review means a lot to us, S.Jenkins250. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

May 05, 2024

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Veronica, Juan and Marcus where super helpful and took grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. G More

by Ashley Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

DeMontrond Buick GMC responded

Thank you, Ashley, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

April 13, 2024

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I have purchased a vehicle in 1/10/2024 and shopping experience was good. Not stellar but I couldn't complain about it. direct, to the point, expedite. That was the good part. To this day I have not re More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruno Wendell

Apr 13, 2024

DeMontrond Buick GMC responded

Thank you for your feedback and business, Gabriel! Customer satisfaction is paramount to us as we will be escalating your concerns to upper management for their immediate review. We understand that your time is valuable. At your earliest convenience, please email us your best contact information, to feedback@demontrond.com so that we may further look into this for you. Thank you!

Apr 19, 2024

Gabriel responded

Thanks to Mr. Tom Skinners's personal involvement, the 3 months long wait ended up today. Might have been a system glitch more rare than a unicorn, totally unpleasant but in the past now. He followed diligently and I appreciate his help in resolving the case. Gabriel.

April 07, 2024

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Veronica Herndon and Juan Liscano were amazing so attentive and knowledgeable of the vehicle. They were fast and effective. More

by Smgallegos18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Smgallego18. We appreciate your feedback and are happy to hear that Veronica and Juan were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

March 23, 2024

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Very fair on your trade in value, honest and transparent on the closing. Great to buy from - Jose, Cooper and Christian. More

by Daniel
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

DeMontrond Buick GMC responded

Thank you, Daniel, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 19, 2024

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Best experience ever smooth and easy process with 0 issues I will definitely be back and I will recommend DeMontrond GMC to all my Familia. Also a big thanks to Veronica in finance for making it a grea More

by gilbertobanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

DeMontrond Buick GMC responded

Thank you for your business and kind words, Gilbertobanda! Please let us know if you ever need anything else. Congratulations on your new vehicle!

March 09, 2024

Dealership Rating
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Had to be the worst car buying experience I’ve ever had. There is no way in xxxx I would ever use this service or dealership again. I would rather drive 20 miles to the closest GMC dealership rather than us More

by aaron1326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 09, 2024

DeMontrond Buick GMC responded

Aaron, we want you to know that we do strive to give each one of our guests a five-star experience. Your rating shows that you feel we fell short of that mark. We would love to have the opportunity to further look into your most recent visit to our dealership. Would you please send your best contact information, along to us at: feedback@demontrond.com. Thank you so much!

Mar 09, 2024

aaron1326 responded

Situation has been rectified from the manager himself. He was able to reach out and have a discussion with me and let me know that I was a value customer. I told him I appreciate that that means more than anything to know that your valued

Mar 09, 2024

aaron1326 responded

Situation has been rectified from the manager himself. He was able to reach out and have a discussion with me and let me know that I was a value customer. I told him I appreciate that that means more than anything to know that your valued

March 07, 2024

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The service from the finance department through to sales was excellent at all times. Highly recommend them to anyone. More

by mmjwestling
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

DeMontrond Buick GMC responded

Thank you, mmjwestling, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 02, 2024

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They provided great service and tried to make it as smooth and quick as possible More

by Cham_King
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

DeMontrond Buick GMC responded

Cham_King, thank you very much for your business and your great review of our dealership!

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