DeHaven Chevrolet - Service Center
Fort Wayne, IN
266 Reviews of DeHaven Chevrolet - Service Center
The service was great. Team member was already ready for me with paperwork as soon as I pulled in. Worked in the lobby while I waited and had no issues. Team member was already ready for me with paperwork as soon as I pulled in. Worked in the lobby while I waited and had no issues. More
Chris did a great job with letting me know of the cost of repair to my vehicle along with when everything would be done and complete! repair to my vehicle along with when everything would be done and complete! More
Too expensive for just an oil change They claim the rear brake pads are worn front brakes usually wear first brake pads are worn front brakes usually wear first More
We had our challenges with delays, lack of communication, and further damage to the vehicle, but the repairs were completed satisfactorily. and further damage to the vehicle, but the repairs were completed satisfactorily. More
I arrived early. I did I was in a hurry. The service took 2 1/2 hours for simple oil change and tire rotation. Her apology was the service tech came in late. I did I was in a hurry. The service took 2 1/2 hours for simple oil change and tire rotation. Her apology was the service tech came in late. More
Once again I left Dehaven with less than I showed up with. I KNEW I had one tire pressure sensor that needed replaced. But I left with ALL 4 not working. Oh, I know, it’s “low voltage”. Hmmm. So IF with. I KNEW I had one tire pressure sensor that needed replaced. But I left with ALL 4 not working. Oh, I know, it’s “low voltage”. Hmmm. So IF I hadn’t have had my tires rotated, I would most likely still only need ONE sensor replaced As YOUR FINAL PAPERWORK SHOWS as well. But for whatever reason, NONE of them work now. Thank you for that. My educated guess is since those are merely sensors, maybe harsh handling of tires during rotation finished off all 3 of the others. But YOU know better. Too odd and at $134 a pop, you can bet Dehaven won’t get that repair. I no longer trust you as THIS event was not the first of “strange” occurrences that have happened when my vehicles have come to your service department. I trusted you with my vehicle and NOW I no longer can. I now fear what else might have happened when they had my hood up. A sad day. More
The dealer was awesome when it came to follow up and communication the status of the repairs. communication the status of the repairs. More
I have a 23 Silverado and I'm having electrical problems! 😫 😩 😪 They never get anything fixed and I'm very ANGRY! 😠😡😤🤬 This is my second truck from them and I will never get another one from them! Suc 😫 😩 😪 They never get anything fixed and I'm very ANGRY! 😠😡😤🤬 This is my second truck from them and I will never get another one from them! Such the runaround! More
This is the first GM automobile I've owned in decades. I chose DeHaven because they are close to where I live and work and so far they have been fantastic! The sales person I made the deal is no longer I chose DeHaven because they are close to where I live and work and so far they have been fantastic! The sales person I made the deal is no longer there went out of his way to locate the vehicle I wanted. My first scheduled service was last week and everything went smoothly and the service was completed when promised. More
Very professional and clean! Good attitude and good service. We will be back. Thanks.See you soon. Good attitude and good service. We will be back. Thanks.See you soon. More