DeHaven Chevrolet - Service Center
Fort Wayne, IN
78 Reviews of DeHaven Chevrolet - Service Center
Very Friendly and very helpful. It was a pleasant interaction and easy. Will be returning. It was a pleasant interaction and easy. Will be returning. More
I've been using the service department for decades. I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their servi I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their service needs. Shane handled the service in an expedient and pleasant manner. More
Easy! Great customer service, on time, minimum wait time and a nice area to wait while your service is completed. No oversell! Great customer service, on time, minimum wait time and a nice area to wait while your service is completed. No oversell! More
Good prompt service and repair. Car was available for pick up within a week of the accident. Car was available for pick up within a week of the accident. More
I informed Jenny Fudge that my new Traverse displayed the message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in the tires caused by the tires heating up and cooling down. I do not trust an employee who offers an intelligence insulting response in place of an answer or a referral to someone who has an answer when she does not know the answer. My satisfaction rating on my new vehicle dropped for two reasons. 1. Several trouble codes in the 1st 90 days with no remedy communicated to me. 2. Employees like Jenny Fudge who’ll tell me anything just to move me along without solving the problem(s) with my new vehicle. Shirley Reed did not give the information that she promised and to date has not responded to my emails, which she told me that she would immediately respond to. More
Shane was very kind and helpful when I came to get service done on my vehicle. service done on my vehicle. More
Needing car repairs is depressing, however, when you're happy with your dealership and your service advisor is fantastic (Jason Hulwick) it really helps with the pain. I will keep coming back! happy with your dealership and your service advisor is fantastic (Jason Hulwick) it really helps with the pain. I will keep coming back! More
I have had nothing but great experiences with sales and service staff since purchasing my new vehicle. service staff since purchasing my new vehicle. More
They did the requested services in a timely manner. Everyone I chatted with was friendly. Everyone I chatted with was friendly. More