DeHaven Chevrolet - Service Center
Fort Wayne, IN
266 Reviews of DeHaven Chevrolet - Service Center
I experienced out an outstanding customer experience, friendly staff and welcoming environment. I was very pleased with my experience. friendly staff and welcoming environment. I was very pleased with my experience. More
They were able to fix my issue quickly as promised. Vibration was completely gone when they were done. Vibration was completely gone when they were done. More
The service writer who handled my appointment, was not very helpful. First he said it would be 1 1/2 hrs for my oil change (I had an appointment and was a little early for it). When I asked why, he said t very helpful. First he said it would be 1 1/2 hrs for my oil change (I had an appointment and was a little early for it). When I asked why, he said that there were already a couple cars back there. I explained that we had made an appointment and it shouldn’t take more than an hour. I had other things to do that day and didn’t plan for that long for my service. It ended up taking 1 hr and 20 minutes. It seems to me, they want you to made appointments for service but then don’t act like that makes a difference. Not the way I would run a service department. A different service writer did check me out and he was helpful. I didn’t get either of their names I’m sorry to say. More
First class service the norm at DeHaven Chevrolet. Chris did good job and delivered early. Chris did good job and delivered early. More
We always buy our vehicles and get them serviced at DeHaven. They are fast and dependable and always friendly to work with. DeHaven. They are fast and dependable and always friendly to work with. More
I was recently made aware DeHaven offered vehicle detailing and dent removal. My car was done in one day and I was very impressed with the results, especially given the very competitive price. I ha detailing and dent removal. My car was done in one day and I was very impressed with the results, especially given the very competitive price. I have my vehicles detailed regularly and not only will be back but highly recommend DeHaven for these services. More
I liked how my car was serviced. What I didn’t like was I didn’t hear from anyone about my car until I called. My appointment was at 9:15 am. I dropped off my car the night before. I What I didn’t like was I didn’t hear from anyone about my car until I called. My appointment was at 9:15 am. I dropped off my car the night before. It was 12:30 pm and no one had called me to let me know what was wrong with my car until I called. At that time, my car hadn’t been looked at yet. I was told by Kevin that he would check with the mechanics and give me a call back. Kevin called back about 30 minutes later to let me know what the problem was and that it would be fixed in about an hour. I feel like if I hadn’t called when I did, my car would’ve continued to sit there. It shouldn’t have taken three hours to look at my car with a 9:15 am appointment. More
N/A not at this time am I going to write a review of the dealership. dealership. More
The work performed was well done and met all my expectations. I was able to wait while the work was performed expectations. I was able to wait while the work was performed More
I would like to say how much I appreciate the friendly service, timely repairs, and also the excellent work completed! It’s wonderful to find a business you can trust! service, timely repairs, and also the excellent work completed! It’s wonderful to find a business you can trust! More