Davidson Ford

I scheduled an oil change and fog light (just needed a new bulb put in) replacement for 730am. I was the first car there. I was not even asked about the bulb until 840 am if I wanted it and they had just new bulb put in) replacement for 730am. I was the first car there. I was not even asked about the bulb until 840 am if I wanted it and they had just checked to see if it was in stock (I let them know when I scheduled the appointment what I needed). At this point I had to say no to a 77$ bulb because I had already been there over an hour for an oil change and was going to be late to work and making my daughter late for day care. They did not finish my car with just an oil change until 920am and two other vehicles had come and gone before me. The ladies at the service desk could not have been nicer so kudos to them but we won’t be bringing our three ford vehicles back to this dealership. This is not the first time we’ve had poor service. More

The whole experience was fine, from making the appointment until the time I left! The representative was very kind and knowledgeable and I wouldn’t hesitate to take my vehicle there again! appointment until the time I left! The representative was very kind and knowledgeable and I wouldn’t hesitate to take my vehicle there again! More

Davidson’s helped us out tremendously! We were in our way to Syracuse. Our car hood would not stay latched. They took our car in immediately and found out what the problem was and it was We were in our way to Syracuse. Our car hood would not stay latched. They took our car in immediately and found out what the problem was and it was covered under our extended warranty! Thank you Davidson Ford! More

Very knowledgeable , informative , respect for customers time , efficient, fair price , easy drop off and picked up , awesome experience from start to finish. 10% recommend !!!! time , efficient, fair price , easy drop off and picked up , awesome experience from start to finish. 10% recommend !!!! More

Working with Davidson Ford was okay for making a sale BUT communication since the sale has not been good, calls do not get returned after leaving several messages. Not pleased with the "after sale" responsib communication since the sale has not been good, calls do not get returned after leaving several messages. Not pleased with the "after sale" responsibility of the dealership. More

Purchased a new Edge and had great dealings with Frank in sales. He was patient as we jumped from different vehicles to find the right one. Finally settled with the Edge (my wife) and we found the right vehi sales. He was patient as we jumped from different vehicles to find the right one. Finally settled with the Edge (my wife) and we found the right vehicle for our needs. The comfort level as compared to the Escape was a plus. For the first time we decided to lease, and the General Manager explained everything, and we signed on the dotted line. Wonderful experience, highly recommend. More

Very fast efficient and friendly transaction. So happy with the truck and the staff at Davidson… I’ll be back for the next one So happy with the truck and the staff at Davidson… I’ll be back for the next one More

We absolutely love this dealership! We are returning customers that are always very satisfied. This is our 3rd vehicle purchased from them, our go-to salesman is always Frank Donato, he We are returning customers that are always very satisfied. This is our 3rd vehicle purchased from them, our go-to salesman is always Frank Donato, he makes the process so seamless and gives us 100%. We highly recommend any one to go to Davidson Ford. More

I was recommended to Davidson ford by a Water town resident, I couldn't be more pleased with a dealership! I first dealt with internet sales and the deal was 100% no hidden fees or surprises when I ar resident, I couldn't be more pleased with a dealership! I first dealt with internet sales and the deal was 100% no hidden fees or surprises when I arrived, I traveled from Long Island NY to Watertown NY 385 miles each way and the trip was worth every mile. Robert, Brett and Ray made me feel as if I was a many time repeat customer, Going forward Davidson will be my first call. More

Road tested a number of trucks and dealer work well with me about which truck I really wanted and did not try to pressure me into a different one that I could not afford or that was a waste of time me about which truck I really wanted and did not try to pressure me into a different one that I could not afford or that was a waste of time More