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Davidson Ford

Watertown, NY

4.4
55 Reviews

18621 US Route 11

Watertown, NY

13601

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55 Reviews of Davidson Ford

January 08, 2024

There to help you, respectful honest Their music is great lol...Kind. Quick response. Thank you More

by Sunshine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred
Jan 10, 2024 -

Davidson Ford responded

Hi Sunshine, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 30, 2023

Great atmosphere. You don’t feel like you need to jockey for attention. Everyone was very friendly and helpful! More

by Goose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Jan 01, 2024 -

Davidson Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 25, 2023

I had a great experience buying my truck. Salesman was great to work with along with the finance department. My only comp is my fuel tank was not filled and the truck did not get cleaned insi More

by donspenc1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred Barker, Review Responder
Dec 27, 2023 -

Davidson Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 22, 2023

Great service and friendly staff. Work was done quickly and everything was explained to me More

by car driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Dec 25, 2023 -

Davidson Ford responded

Hi, we are happy we could make your experience a positive one! Thanks again for your business! Take care!

December 18, 2023

I’ve bought two new vehicles from Davidson! Both experiences were very good. Questions answered, things were done quickly and accurately. More

by Kelsey M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Donato
Dec 19, 2023 -

Davidson Ford responded

Hi Kelsey, thank you for your kind words and congratulations on your new vehicle! Thank you again for choosing Davidson Ford, Inc., and we hope to see you again soon!

November 27, 2023

Car purchase process couldn’t have been easier. Mark was very helpful and made us feel very comfortable with our experience. The tech person was great too. More

by Escape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Nov 30, 2023 -

Davidson Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

November 20, 2023

Davidson was so helpful. Frank was very patient & stayed with me to complete everything. Drove car home that evening. More

by tjmimn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
not sure of other names-just everyone very helpful, Review Responder
Nov 23, 2023 -

Davidson Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 30, 2023

I scheduled an oil change and fog light (just needed a new bulb put in) replacement for 730am. I was the first car there. I was not even asked about the bulb until 840 am if I wanted it and they had just More

by JelliBean23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Review Responder
Nov 07, 2023 -

Davidson Ford responded

Good afternoon. We appreciate you taking the time to share your experience. We are discouraged to see we did not provide you with a 5-star experience and would like the opportunity to speak with you. Our service manager Brian has left you two voicemails in hopes of relieving your concerns. Please give us a call at your earliest convenience.

October 16, 2023

The whole experience was fine, from making the appointment until the time I left! The representative was very kind and knowledgeable and I wouldn’t hesitate to take my vehicle there again! More

by Snowdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rheann Nadolinski, Review Responder
Oct 17, 2023 -

Davidson Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

October 12, 2023

Davidson’s helped us out tremendously! We were in our way to Syracuse. Our car hood would not stay latched. They took our car in immediately and found out what the problem was and it was More

by Cnetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Oct 15, 2023 -

Davidson Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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