Davidson Ford

Took to long to get looked at and the service done even though under warranty and was towed there by AAA and sat there for 10 days and then parts ordered and not done till 23rd Mess under hood sprayed a though under warranty and was towed there by AAA and sat there for 10 days and then parts ordered and not done till 23rd Mess under hood sprayed all over from defective water pump was never cleaned. One person in Service Department was very rude. Needs to go back for a refresher course on how to speak and treat customers. THIS was only one person others very nice and professional. Looking into a new Dealership for purchase. And maintaining a new vehicle. Had been a Ford Customer forever and my children followed suit but I am now looking at Chevrolet Dealerships. More

My car sales man was great. However, I'm dissatified with the service department. The first year with free inspections was fine. Every year after that there is always something However, I'm dissatified with the service department. The first year with free inspections was fine. Every year after that there is always something wrong with the vehicle. The vehicle is practically new with only 16,000 miles on it. Last year it was you need a new cabin air filter. Then the antifreeze was only good for 0 degrees. So a new filter I got and a radiator flush also. For my free inspection (got an oil change too) and that it cost me almost $300! This year I take it in for my free inspection and oil change and they tell me my brake fluid is too acidic! The price of the new brake fluid flush? $169.99! I told them to leave it alone. Yesterday while leaving walmart and putting my cart away, I noticed something hanging down under my vehicle. I got under there and noticed that my cover to the oil pan i'm guessing is hanging down and not screwed back in! They forgot to tighten that back on. There was also no decal for the next oil change. They also left a rag in the door of the passenger side of my vehicle. Here's the thing: I used to get my old explorer serviced at Goodyear. When I left Goodyear, I felt safe. Like the job was done and no worries. I was actually going to go back to Goodyear this year after what happened at Davidsons last year. But, I decided to give them another chance. I can honestly tell you I will not go back for service there next year. I feel like when I walk in there for an inspection and oil change I am on pins and needles and cringe at what they are gonna tell me this time. Now, I should have made a stink last year about the cabin air filter and radiator flush as I bought the vehicle there! I was trusting them that when I bought it from them that would have all been checked and made right. i obviously was wrong. I will be taking it back tomorrow and they can put the cover back on the oil pan. I was gonna have a neighbor do it but I figured they need to know how their mechanics are doing. I did take a picture of it. I am not impressed with their service department. More

I will tell ya all this is the best service center I have ever been at. ever been at. More

excellent service , excellent timing , fair pricing , through inspection to evaluate all the systems and fluid levels through inspection to evaluate all the systems and fluid levels More

Good people to work with. they are working together to setting up add ons with the service dept, and sales for under coating for a one trip service. they are working together to setting up add ons with the service dept, and sales for under coating for a one trip service. More

Dealing with the service department was very pleasant. The people working there were efficient. I would go back again. The people working there were efficient. I would go back again. More

Nice people to do business with the best around been doing business with them for over 35 years doing business with them for over 35 years More

Recall work was completed in slightly over an hour. Lounge area was nice. Soda machine was out of order. Lounge area was nice. Soda machine was out of order. More

Josh and mark were awesome, they went above and beyond to get me a deal that made sense for me get me a deal that made sense for me More