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Darrell Waltrip Honda

Franklin, TN

5.0
688 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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688 Reviews of Darrell Waltrip Honda

June 03, 2020

Great service! I came in without an appointment with a dead battery on a Monday morning. Rick met me and started the repair in under 5 minutes of my arrival. He kept me posted about the repair and I was More

by melissa.wald
Recommend Dealer
Yes
Employees Worked With
RICK NICHOLLS
Jun 05, 2020 -

Darrell Waltrip Honda responded

Melissa.wald, thanks for your praise and kind comments about our Rick Nicholls and your service with us. We appreciate you taking time to leave your review and for your recommendation. Thank you!

June 02, 2020

Fast. Knowledgeable. Service from home. Recall Fix. Dealership picked up my vehicle from home and delivered it back after it was serviced for a recall. Went ahead and had my oil and filter changed at th More

by Jason R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Reel
Jun 03, 2020 -

Darrell Waltrip Honda responded

We're glad to hear we delivered such a great experience, and that you enjoyed the convenience of the valet service. Thank you for the kind comments about our service tech; and it will be a pleasure to share you review and recommendation with the team. If there's anything further we can do for you, we are happy to help!

June 02, 2020

Service Consultant The best experience with a dealer. Kwame did a great job in explaining what needed to be taken care of and made other suggestions of items that should More

by stevenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Jun 05, 2020 -

Darrell Waltrip Honda responded

Stevenh, we're glad to hear you enjoyed your visit with Kwame Okraku. We always appreciate receiving 5 star ratings and recommendations. It will be our pleasure to share yours with the team, and we look forward to seeing you again in the future. Thank you very much!

May 27, 2020

My service writer was a very professional young man. He did not rush me through the process and gave me a detailed report of what service may be needed in the future. My vehicle has 113000 miles on it and More

by Roy
Recommend Dealer
Yes
Employees Worked With
Bronson Luce
Jun 01, 2020 -

Darrell Waltrip Honda responded

Roy, we're happy to hear you had such a positive experience Bronson Luce and our service department. We appreciate you taking time to leave us a review and we look forward to seeing you again next time. Thank you!

May 26, 2020

15,000 check up - Wrench Jordan explained the items included in the service with knowledge and a pleasant manner. I was comfortable in the waiting area, which was Covid-19 ma More

by Bodera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
May 22, 2020

Could not have had a better experience. The whole team was great. Good trustworthy experience. It is of utmost importance that I trust them! Waiting room was sanitary; everyone was as pleasant and prof More

by debbieharris
Recommend Dealer
Yes
Employees Worked With
Rick, Justin Rook
May 25, 2020 -

Darrell Waltrip Honda responded

Debbieharris, we're glad you had such a wonderful experience with us. We will enjoy getting to share your review with Justin Rook and the rest of the team. Thank you for your comments about the extra steps we are taking to keep our facility clean, and we are glad it shows. Take care!

May 22, 2020

Jordan was top notch. Helping me with my car couldn’t of been better! Very professional great communicator and kept it very positive with great personality! I would recommend this car in service to anybody More

by samtdial
Recommend Dealer
Yes
Employees Worked With
jordan
May 25, 2020 -

Darrell Waltrip Honda responded

Hi samtdial, thank you for your kind comments about Jordan and your visit to our service department. We appreciate your review very much and your patronage. Thank you!

May 21, 2020

My service technician Derek Reel was the best ever. He kept me informed all along the way. There were no surprises. Just great service! I’ve always had great service and treated with respect. More

by Abright
Recommend Dealer
Yes
Employees Worked With
Derek Reel
May 25, 2020 -

Darrell Waltrip Honda responded

Abright, we're happy to hear you had such a positive experience with Derek Reel in our service department. We appreciate your recommendation very much and look forward to your next visit. Thank you!

May 18, 2020

Brought my car in to be serviced and everything was great, from scheduling, to the attentiveness, to the work being done. Everyone there went out of their way to ensure I was taken care of. Thank you J More

by Ebadger
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek, Josh Galyean
May 19, 2020 -

Darrell Waltrip Honda responded

Ebadger, we're glad you had such a wonderful experience with us. We greatly appreciate your recommendation and your service business. We look forward to your next visit and we hope you have a great day!

May 16, 2020

A Pleasure From Start To Finish A Service Call For Oil Change/ Tire Rotation on My 2019 CRV. The Entire Experience From Start To Finish Was A Pleasure. Bronson Was Courteous, Prof More

by Robin Zenker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bronson Luce
May 18, 2020 -

Darrell Waltrip Honda responded

Robin Zenker, we're glad you had such a wonderful experience with us. We appreciate your recommendation and will be happy to share it with Bronson Luce and the rest of the team. It is great motivation for all of us when we get to read reviews like yours. Thank you for your service with us and we look forward to your next visit. Thank you!

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