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Darrell Waltrip Honda
Franklin, TN
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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688 Reviews of Darrell Waltrip Honda
July 21, 2020
My tire pressure light on my daughter’s car came on, so I brought her car in on a busy Monday without an appointment. Derek Smith worked me in, explained why she needed a new tire as opposed to patching the brought her car in on a busy Monday without an appointment. Derek Smith worked me in, explained why she needed a new tire as opposed to patching the old one, put on the new tire, and even washed her car!!! This dealership continues to impress me every single time I bring her car in, which is usually for just an oil change. Thank you Derek, and thank you Darrell Waltrip Honda! More
by Szelkind
Employees Worked With
Derek Smith , Josh Galyean
July 18, 2020
Derek Smith is courteous, friendly and I would recommend him. Warranty repair took 2 visits since parts were ordered. With COVID, more seating for customers. him. Warranty repair took 2 visits since parts were ordered. With COVID, more seating for customers. More
by radnor333
Employees Worked With
Derek Smith, David Forrest
July 17, 2020
Brandon did an excellent job of keeping me aware of what was happening with vehicle. Very polite and efficient went above beyond what the vehicle was serviced for was happening with vehicle. Very polite and efficient went above beyond what the vehicle was serviced for More
by Msketti
Employees Worked With
Brandon Tidwell
July 14, 2020
DW Honda always makes it right. If something doesn’t come out right, you tell them and they will make it right! We bought both cars there. out right, you tell them and they will make it right! We bought both cars there. More
by gary8550
Employees Worked With
Matthew Deckard , Josh Galyean, Kwame Okraku
July 09, 2020
Cruise control repair I made my appointment on-line. I arrived early, they checked me in, and the work was completed in about an hour. It is always this way when I come to I made my appointment on-line. I arrived early, they checked me in, and the work was completed in about an hour. It is always this way when I come to Darrell Waltrip Honda. More
by jon9krpm
Employees Worked With
Rick Nicholls
July 08, 2020
New Pilot It was an easy experience and during our stay all our needs were taken care of as well. I will shop there again and highly recommend it It was an easy experience and during our stay all our needs were taken care of as well. I will shop there again and highly recommend it More
by Karen
Employees Worked With
Luke
July 02, 2020
Jordan made this whole experience very seamless from start to finish. The right safety protocols were in place, prices were reasonable and the service was amazing. Thank you!! start to finish. The right safety protocols were in place, prices were reasonable and the service was amazing. Thank you!! More
by JulieB
Employees Worked With
Jordan
June 30, 2020
Great service as always Best Customer Service experience ever, Kwame goes out of his way to ensure all needs are met. i always look forward to dealing with Kwame because he m Best Customer Service experience ever, Kwame goes out of his way to ensure all needs are met. i always look forward to dealing with Kwame because he makes sure everything goes smooth. Any company would be lucky to have him on their team. Maureen ,Joel and the boys! More
by mjenkins
Employees Worked With
Kwame Okraku
June 28, 2020
Waltrip Honda service department was as usual very good to work with. They scheduled me the same day I called. Matt was very helpful and a pleasure to deal with. to work with. They scheduled me the same day I called. Matt was very helpful and a pleasure to deal with. More
by andrew501
Employees Worked With
Matt
