Darling's Audi Bangor

Perseverance So, to start off I am a 22 year old girl who is new to the state of Maine. I have decent credit but little to no credit history. This made it seem imp So, to start off I am a 22 year old girl who is new to the state of Maine. I have decent credit but little to no credit history. This made it seem impossible to get a loan. I had an old beat up Ford Explorer and when I first moved here it broke down shortly after. I tried for weeks to get financing and i had thought I had exhausted all options, until i walked into this dealership. I was instantly greeted by many smiling faces and was directed to rick. We sat down together and I explained my situation and that I was losing hope. He convinced me he was going to try his best to get me into a vehicle that was not only safe but something i could afford on a young, waitress salary. When I mentioned my situation, having to wait typically outside my job in a dark empty parking lot of a truck stop late at night waiting for whom ever i could get a ride from that night he showed immediate concern and unbelievable compassion, He went straight to work. Again, assuring me I shouldn't give up and neither was he. Rick worked with me for two days one of which he spent time outside in the pouring rain looking for a right fit for me. He showed much dedication through this process when i could have easily been turned away, like i was at 3 dealership's before this. we tried many different types of vehicles and many different financing options and even though we kept meeting resistance from multiple banks he didn't quit. He along with the financing department found a bank who finally showed interest in giving me a chance and he found the prefect car he knew i would be happy with for them to want to finance. He successfully was able to get me financing. Going into the financial specialists office I met Dan. I was intimidated because this was my first ever car buying experience and i was sure he was going to use terms i didn't understand and i was going to have to sign not knowing what I'm signing for. This couldn't have been farther from the truth. Much like Rick, Dan Treated me with the utmost respect and patience. Breaking down every last detail and making sure i knew exactly what every bit of that paperwork was. Along with doing the typical paper work, Rick and Dan went above and beyond giving me great financial advice on how to save, budget and set myself up for a successful credit future. Finally it was time for Rick to pass me my new keys, The new car i was offered was a standard stick shift which i did not know how to drive. Rick AGAIN went above and beyond to give me a quick lesson on how to drive it and he gave the the extra confidence i needed to know i made the right decision and to know i could learn in no time. Overall this was an outstanding experience I will NEVER forget buying my first "new" car. These people are the most honest and hard working employees in the field. I was treated like family and i left with a smile on my face. this is more than i could have ever asked for walking into a car buying process. More

Service First of all the service writer went out of his way to make sure that everything was done properly and in a timely manner. Not only on my 350 Ford tr First of all the service writer went out of his way to make sure that everything was done properly and in a timely manner. Not only on my 350 Ford truck which I did purchase from Darling's and it is a diesel and Kevin made sure that the right people worked on it but also I have a new MKS Lincoln which I did not purchase from Darling's but Kevin informed me that I can take my car there as well for service and warranty work. He also went above and beyond to inform me that there was a update on the heating system in the car which was taken care of in a timely manner. I am very happy with the service department and the parts department at Darling's Ford. Barry Bennett More

Excellence I have tried numerous dealership and foreign auto repair garages, but Darlings is superior. Kim and Scott on the Audi service desk are always extreme I have tried numerous dealership and foreign auto repair garages, but Darlings is superior. Kim and Scott on the Audi service desk are always extremely professional, helpful and knowledgeable. Darlings always delivers outstanding service and products at a reasonable price. I cannot say enough good things about them! ~ Mandy Pelotte More

service is a wonderful experience Our family has worked with Kim for many years and were pleased when she returned from retirement. Darling's has a real gem. A pleasure doing busines Our family has worked with Kim for many years and were pleased when she returned from retirement. Darling's has a real gem. A pleasure doing business with your company. Now if Jay would not hog the A7 so we could test drive it we would be all set. More

A difficult diagnosis correctly made End of winter frost heaves broke the windshield's seal on my F150. The water leak damaged/destroyed two electronic boxes. The truck had ground gremli End of winter frost heaves broke the windshield's seal on my F150. The water leak damaged/destroyed two electronic boxes. The truck had ground gremlins our local skilled mechanic couldn't identify. Ryan Wilson and the mechanics at Darling's found the problem, fixed it and dealt well with the insurance end of things. The work was completed at a reasonable cost. More

Scott Kennard I purchased a new VW Jetta 2 weeks ago. I was having trouble trying to get the aux feature to work so I could play music off of my ipod. I called the I purchased a new VW Jetta 2 weeks ago. I was having trouble trying to get the aux feature to work so I could play music off of my ipod. I called the service dept and spoke to Mr. Kennard, who asked me to bring the vehicle in to the dealership service area. When I offered to make an appointment, he suggested that he look at it to see if it was a quick fix. Within minutes, he assisted me in finding the instructions and showed me how to do it myself. I am somewhat "technically challenged", so I really appreciated his taking the time to help me. I also would like to note that service to other customers was not adversely affected. My experience with your sales, finance, and service staff has been excellent. More

excellent Darlings of Bangor has a great service center! The staff was very knowledgeable and extremely helpful. A big Thank You to Scott in service! The shut Darlings of Bangor has a great service center! The staff was very knowledgeable and extremely helpful. A big Thank You to Scott in service! The shuttle van they offer is such a wonderful service to provide for their customers. I had a stress free day while having my car fixed! I will recommend Darlings to everyone! More

Great & Fast Routan repaie Scott Kennard repaired/replaced the oil filter housing of my VW Routan within 24 hours even if it was hard to get the parts. Together with his collea Scott Kennard repaired/replaced the oil filter housing of my VW Routan within 24 hours even if it was hard to get the parts. Together with his colleagues he did an excellent job. THANKS! More

High quality/Fair, fast, friendly service They do what they say at a fair price. Friendly service that is not only prompt but of highest quality. A true 10 out of 10 experience every single ti They do what they say at a fair price. Friendly service that is not only prompt but of highest quality. A true 10 out of 10 experience every single time. More

Great The People at Darlings Ford Really made me feel like family, i originally went in to simply look at the trucks, with no intention of buying anything, The People at Darlings Ford Really made me feel like family, i originally went in to simply look at the trucks, with no intention of buying anything, but after test driving one, and being allowed to take it over night simply feel in love with how well it handled. the color wasnt something i was too happy about and was straight forward with Rich about it, we searched the database for everything i wanted and was given such a great deal that i couldnt pass up the truck. The dealership made me feel like family, all so helpful and freindly, i will continue to return to maine to purchase trucks from Darling's Ford because of the way they treat me and my family. More