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DELLA Subaru

Plattsburgh, NY

4.9
106 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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106 Reviews of DELLA Subaru

December 12, 2023

I always feel like a special customer when I go for my appointment.. Casey is always professional and gives me the best service. He explains any issues I have.. I feel confident in their expertise knowl More

by janethkeating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Jennifer Cordick
Dec 13, 2023 -

DELLA Subaru responded

Janethkeating, we really appreciate your great feedback and mention Casey. You made his day! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2023

Being a repeat customer I feel very comfortable with Andrew, always pleasant well versed on the products. Great dealership and sales staff . We always have our service work done at Dell Subaru. More

by Big mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Dec 01, 2023 -

DELLA Subaru responded

Big Mac, we really appreciate your great feedback! Thank you for mentioning Andrew and the rest of the DELLA Subaru sales staff. We hope you continue to choose us for all your automotive needs! Take care!

November 15, 2023

rear brakes needed to be replaced. appointment made for snow tire change and inspection.t More

by morgan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Nov 18, 2023 -

DELLA Subaru responded

Morgan28, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 10, 2023

Try to be more accurate with time-of-service estimations. I was told 1 hour, and it turned out to be 2.5 hours. Besides that, the work was fine. More

by eselmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Nov 12, 2023 -

DELLA Subaru responded

Eselmo, we really appreciate your great feedback! Please reach out to us at (518) 324-8400 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 06, 2023

Elijah and Jennifer at Della were so helpful. We came over from VT and will be back for our next purchase! Would highly recommend their dealership. More

by Hannah & Brad Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Fitzgerald , Jennifer Cordick
Nov 09, 2023 -

DELLA Subaru responded

Hannah & Brad Castillo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 18, 2023

We have found Della Subaru in Plattsburgh, NY a wonderful full service dealership. Candidly, we are not sure what else they could have done to make the process easier. More

by doncurry43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cara Kipp
Oct 27, 2023 -

DELLA Subaru responded

Doncurry43, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 16, 2023

There a pleasure to deal with very prompt and never trying to sell you anything else More

by matt.balch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Oct 18, 2023 -

DELLA Subaru responded

Matt.balch, we really appreciate your great feedback! Thank you so much for choosing DELLA Subaru of Plattsburgh as your first choice for service!

September 26, 2023

When I needed to purchase a new car, I choose a Subaru, not just because I like the car, but because I love the people at the dealership. New car's have too much electronics that can go wrong, so having a More

by ACD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Audrey, etc
Oct 06, 2023 -

DELLA Subaru responded

Acd07, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

September 23, 2023

Great dealer, I always am able to get in quickly if I need anything. Friendly and helpful, they answer my questions promptly. More

by dj144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Oct 06, 2023 -

DELLA Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Dj144. Thank you and we hope to see you again!

September 05, 2023

tHE SERVICE DEPARTMENT WAS TIMELY, PROFESSIONAL AND VERY FRIENDLY. i WAS KEPT ABREAST OF MY AUTO'S PROGRESS AND THE CHECK OUT WAS VERY EFFICIENT. i COULDN'T ASK FOR BETTER SERVICE AND MORE CONGENIAL STAFF More

by Colleenf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Sep 09, 2023 -

DELLA Subaru responded

Colleenf, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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